Transfers Associate in Vancouver, British Columbia at Ventum Financial Corp.

Company Overview

Ventum Financial is one of Canada’s largest independent investment dealers with approximately 400 employees nationwide and approximately $10 billion in assets under administration. Known for its entrepreneurial spirit and client-first approach, Ventum Financial provides expertise across multiple sectors.

For institutional clients Ventum provides expertise across a variety of sectors delivering a range of research, investment banking, advisory, and sales & trading services. For private clients, Ventum offers a comprehensive advisory and wealth management platform for its Investment Advisors and Portfolio Managers who provide customized advice to their clients and access to the full spectrum of securities products and services.

Position Overview

We are seeking a detail-oriented and motivated Transfer Associate to join our Operations team in Vancouver. Reporting to the Team Lead, this role is primarily responsible for processing incoming and outgoing account transfers along with other operational tasks. The ideal candidate must work well in a team environment, be eager to learn, highly organized, and committed to accuracy.

At the core of our staffing philosophy is a commitment to collaboration, continuous learning, and flexibility. We encourage a “work floater” mindset, where the team members are cross-trained across multiple functions and empowered to support other teams during peak volumes or when additional help is needed. This approach fosters a dynamic and resilient work environment, promotes professional growth, and ensures we consistently deliver high-quality service across all areas of our operations.

The ideal candidate will:

• Submit, monitor, and process "Transfer In" and "Transfer Out" requests manually, via Automated Transfer Online Notification (ATON) and Fundserv.
• Verify incoming/outgoing client account transfer information and forms are complete and accurate.
• Maintain operational adherence to regulatory time frames, and immediate resolution of processing impediments
• Index and digitize completed transfer records into the firm's document management system for compliance auditing.
• Respond to status update requests from firms, Investment Advisors, Sales Assistants, and client service teams.
• Organize, communicate and co-ordinate deliveries of physical securities
• Investigate escalations and assist with special projects as required

Required Skills and Qualifications

• 2 years of experience in transfers, operations, or a similar financial services role.
• Familiarity with Fundserv, ATON, and OTC money/security movement a strong asset.
• Strong organization and with exceptional attention to detail
• Excellent written and verbal communication skills
• Ability to analyze data and drive performance improvements using metrics and insights.
• Ability to handle multiple priorities in a fast-paced environment.
• Ability to work independently as well as collaboratively within a team environment
• Exercise tact and discretion in the handling of confidential information

All applications will be held in strict confidence. We wish to thank all candidates for their interest but only those applicants selected for an interview will be contacted.

Ventum is committed to fostering an inclusive, accessible environment where all employees and customers feel valued, respected and supported. If you are invited to interview and require accommodation (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.