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Family Caregiver Alliance Program Coordinator in Providence, Rhode Island at United Way of Rhode Island

NewSalary: $25.00 - $27.00/hrJob Function: Admin/Clerical/Secretarial
United Way of Rhode Island
Providence, Rhode Island, 02909, United States
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Job Description

United Way of Rhode Island

Job Description

Family Caregivers Alliance Program Coordinator

Job Title

Family Caregivers Alliance Program Coordinator

Salary Range

$54,000.00 - $72,000.00 (full-time; prorated for part-time); current hiring is at $25.00 - $27.00/hour

Business Unit

Operations

Home Department

Community Services

Worker Category

Part-time

FLSA Code

Non-exempt

EEOC Job Classification

2 - Professionals

Standard Hours

50 hrs. bi-weekly

Pay Grade

2

Grant Funded Date

Grant Funded Position

Reports To

Sr. Director, Community Services/Family Caregivers Alliance of RI Program Manager for service provision documentation

About United Way of Rhode IslandUnited Way of Rhode Island has stood alongside the people of Rhode Island for nearly 100 years—connecting neighbors, mobilizing resources, and driving solutions to our state's most pressing challenges. As we approach our next century of service, our Strong Rhode Island strategic framework carries that legacy forward with focus, humility, and determination.

Our vision is that every Rhode Island family is economically stable, with access to opportunity, support, and the power to shape their future. Our mission is to invest in community-led solutions that build economic stability, support strong families, and drive racial equity so every Rhode Islander can thrive.

We organize our work around a clear goal: to ensure every Rhode Island family is economically stable and thriving. Strong Families is our North Star, and it is supported by two strategic enablers—Strong Nonprofits and a Strong United Way—with equity embedded throughout. We define family broadly: relatives, chosen family, friends, neighbors, and the support systems that help people meet today's needs and build tomorrow's opportunities.

We use the ALICE framework (Asset-Limited, Income-Constrained, Employed) to reveal the economic and community conditions of people who are struggling financially and to drive the change needed to create financial stability. Nearly one in three Rhode Island households earns above the federal poverty level but still cannot afford essentials like housing, childcare, food, transportation, and healthcare. These are the neighbors—childcare workers, retail staff, healthcare aides—who hold our communities together but live one emergency away from crisis.

We center racial equity because race still shapes who has access to opportunity in Rhode Island. These gaps are not accidental—they stem from long-standing policies and practices. We also recognize that many people face compounded disadvantages connected to sexual orientation, gender identity, disability, income, and other factors. By centering racial equity and working to change the systems that hold people back, we aim to remove barriers and expand opportunity for everyone.

Learn more at https://www.unitedwayri.org/

Position Summary

The Family Caregivers Alliance of Rhode Island (FCARI) Program Coordinator supports the implementation, coordination, and growth of statewide initiatives that improve the quality of life for family caregivers across Rhode Island. This grant-funded role is active in carrying out day to day activities for the Alliance and works closely with the FCARI Program Manager and coalition partners by supporting operations. Equity, accessibility, and caregiver voice are central to all aspects of this role. Learn more about tthe FCARI at United Way of Rhode island at htps://www.unitedwayri.org/get-help/fcari/

The Program Coordinator serves as the operational and engagement role for FCARI activities, providing coordination of coalition meetings, community outreach, communications, caregiver engagement, event logistics, and data collection efforts. Working in close partnership with the Program Manager, the Coordinator implements program activities and helps ensure that FCARI initiatives are equitable, accessible, caregiver-centered, and responsive to community needs. This is a part time position (25 hours per week); responsibilities emphasize program implementation, stakeholder engagement, and coalition support.

Key ResponsibilitiesCommunity Outreach & Caregiver Engagement (30%)
    Implement outreach and relationship-building activities with caregivers and community partners.Attend community events, resource fairs, and outreach opportunities.Deliver presentations to caregivers, organizations, and community groups.Conduct outreach to underserved, rural, multilingual, low-income, and historically marginalized communities.Utilize trauma-informed and culturally responsive engagement strategies.Coordinate caregiver listening sessions, focus groups, and community conversations.Build trusted relationships with caregivers and community stakeholders.
Coalition Coordination & Administration (25%)

    Schedule and coordinate coalition and committee meetings.Prepare agendas and supporting materials in partnership with the Program Manager.Record, distribute, and track meeting minutes, action items, and follow-up activities.Maintain communications with coalition members and partner organizations.Monitor coalition commitments, deliverables, and project timelines.Support committees focused on advocacy, communications, equity initiatives, and conference planning.
Communications & Resource Dissemination (15%)

    Maintain and update website content and caregiver resources.Coordinate communications through social media platforms and digital channels.Assist with the development and distribution of newsletters and other outreach materials.Ensure content is current, accessible, culturally responsive, and caregiver-focused.Promote events, educational opportunities, and caregiver resources.
Event Coordination (15%)

    Support planning and execution of caregiver education initiatives, conferences, and recognition events.Manage event registration, participant communications, and logistical coordination.Coordinate vendors, volunteers, venue needs, and event materials.Provide onsite event support and troubleshooting.Assist with evaluation, reporting, and post-event follow-up activities.
Data Collection & Caregiver Feedback (10%)

    Support program evaluation and caregiver voice initiatives.Coordinate annual caregiver surveys, focus groups, and listening sessions.Track outreach, participation, and engagement metrics.Collect caregiver stories and feedback to support continuous improvement.Assist with grant reporting and performance measurement requirements.
Caregiver Support & Resource Awareness (5%)

    Provide information and referrals to caregivers during outreach and community events.Collaborate with ADRC staff and community partners to connect caregivers to services.Promote awareness of respite services, caregiver education, support groups, and community resources.Strengthen knowledge of aging, disability, and caregiver support systems throughout Rhode Island.
Personalized Justice, Equity Diversity & Inclusion (JEDI) Pathways JourneyEvery UWRI employee utilizes the JEDI Pathways Framework to identify and commit to professional growth and development. In this role, that includes:

    Develop and implement a personalized JEDI Growth Plan with your supervisor that establishes baselines and tracks growth across the three JEDI domains, two spheres of influence (interpersonal and within UWRI/sociopolitical systems), and your level of practice (Emerging, Developing, Practicing).Complete the annual JEDI self-assessment honestly and use it to identify priorities for ongoing learning and growth.Participate in annual JEDI training, monthly learning and reflection opportunities, and at least one quarterly teach-back of a JEDI learning experience.Engage with UWRI JEDI initiatives such as the Equity Challenge, Employee Resource Groups (ERGs), the Heritage and Professionals group, and the Culture, Equity and Strengths Committee (CES).Participate in community, state, or national JEDI growth opportunities (including United Way Worldwide) as relevant to your role.
Our Core ValuesEvery member of Team United is expected to embody and act in alignment with our five core values. These values shape how we treat callers, how we support one another, and how we show up for and with the community.
CourageWe take bold action in pursuit of a better future.
IntegrityWe act with honesty, consistency, and accountability.
CollaborationWe build trust and shared success through partnership.
EquityWe center equity in our choices, practices, and priorities.
LearningWe are curious, reflective, and always growing.
How You Show Up: UWRI Values & JEDI Orientations in ActionIn addition to the responsibilities outlined above, your role includes consistently showing up in ways that demonstrate the UWRI values and the aligned JEDI orientations. Successful position will build and grow foundational skills across all three domains of the UWRI JEDI Pathways Framework, grounded in our core values. Examples of how the values and orientations come alive day to day in this role:

Courage

    Engages caregivers and community partners with authenticity and empathy.Identifies barriers affecting caregiver access and advocates for solutions.Addresses challenges proactively while maintaining focus on equitable outcomes.Speaks up when opportunities arise to improve inclusion, accessibility, or caregiver engagement.
Integrity

    Maintains accurate records, communications, and program data.Follows through on commitments to caregivers, coalition partners, and colleagues.Communicates transparently and respectfully.Handles sensitive caregiver information with professionalism and confidentiality.
Collaboration

    Builds strong partnerships with caregivers, coalition members, community organizations, and UWRI staff.Shares information openly and supports collective problem-solving.Facilitates productive meetings and encourages diverse perspectives.Values lived experience as an important source of expertise.
Equity

    Centers the voices and needs of caregivers from underserved and historically marginalized communities.Ensures communications, services, events, and resources are accessible and inclusive.Uses culturally responsive and trauma-informed approaches in all interactions.Incorporates caregiver feedback into planning, decision-making, and continuous improvement efforts.
Learning

    Demonstrates curiosity about caregiver experiences and evolving community needs.Seeks feedback and continuously improves practices.Participates actively in professional development and JEDI learning opportunities.Applies lessons learned to strengthen programs, partnerships, and outcomes.
Knowledge, Skills & Abilities
    Strong organizational, administrative, and project coordination skills.Excellent written, verbal, and interpersonal communication abilities.Ability to build and maintain collaborative relationships with diverse stakeholders.Experience coordinating meetings, events, and community engagement activities.Ability to manage multiple priorities while maintaining attention to detail.Knowledge of caregiver issues, aging services, disability resources, and community supports preferred.Understanding of equity, cultural humility, accessibility, and trauma-informed practices.Experience with data collection, reporting, and program evaluation activities.Proficiency with Microsoft Office Suite, virtual meeting platforms, databases, and social media tools.Ability to work independently while contributing effectively within a team environment.
Qualifications

Required

    Associate's degree in Human Services, Public Health, Social Work, Communications, Community Development, Nonprofit Management, or a related field; equivalent combination of education and experience considered.Minimum of two years of experience in community engagement, program coordination, nonprofit operations, outreach, or related work.Strong facilitation, communication, and relationship-building skills.Reliable transportation and ability to travel throughout Rhode Island for meetings and events.Commitment to UWRI's mission, values, and JEDI framework.
Preferred

    Bachelor's degree in a related field.Experience working with family caregivers, older adults, individuals with disabilities, or community coalitions.Bilingual or multilingual language skills.Experience supporting grant-funded programs and reporting requirements.
Compensation & Benefits
    Salary: competitive, commensurate with relevant experience and skills, and within the budgeted range of $54,000.00 - $72,000.00 (full-time; prorated for part-time/current hiring is $25,00 - $27.00 per hour).Benefits: comprehensive benefits package for those meeting agency threshold, including healthcare, dental, and vision coverage; flexible spending account; retirement match; and more.Work–life balance: 37.5-hour standard workweek; if you meet the agency benefit threshold, you annually earn prorated paid leave, floating holidays, personal days, and sick days. Workflow design includes time for reflection, learning, and unpredictable tasks.Learning & development: individual and collective programs supporting organizational and career growth, including CliftonStrengths® by Gallup, the JEDI Pathways Framework, AIRS certification, and ongoing learning offerings.
Working Conditions & Physical RequirementsReasonable accommodations are available and can be requested at any time during the hiring process or employment.A Typical Day

The Program Coordinator divides time between community outreach, coalition coordination, event planning, stakeholder communications, administrative responsibilities, and caregiver engagement activities. The role includes regular interaction with caregivers, nonprofit partners, healthcare organizations, community agencies, and volunteers.

Office Tasks

Frequent computer use, data entry, virtual meetings, report preparation, scheduling, communications management, and development of outreach materials.

Schedule & Work Setting

This is a part-time position working approximately 25 hours per week. Work is performed in a hybrid environment, including office settings, community locations, outreach events, conferences, and virtual platforms. Evening and occasional weekend hours may be required for community events and caregiver activities.

Emotional & Cognitive Demands

The work requires adaptability, attention to detail, organization, and responsiveness to caregivers navigating complex situations. The position regularly balances multiple priorities while maintaining professionalism, empathy, confidentiality, and cultural sensitivity.

Physical Requirements

Ability to travel throughout Rhode Island, transport outreach and event materials, remain seated or standing for extended periods during meetings and events, and operate standard office technology. Reasonable accommodations are available for individuals with disabilities.

Equal Opportunity & DisclaimerUnited Way of Rhode Island is an equal opportunity employer. We strongly encourage members of traditionally underrepresented communities to apply, including Black, Indigenous, and other people of color; LGBTQ+ individuals; people with disabilities; and people with lived experience of the issues we work to address.

This job description is intended to convey the essential functions of this position. It is not an exhaustive list of skills, duties, responsibilities, or working conditions associated with the role, and it may evolve as the needs of the community and the organization change.



Employee AcknowledgmentBy signing below, I acknowledge that I have read and understand the responsibilities, competencies, behaviors, and expectations described in this job description. I understand that this role requires active and ongoing commitment to learn and integrate JEDI concepts and practices. I commit to embodying UWRI's core values—Courage, Integrity, Collaboration, Equity, and Learning—in my work with colleagues, partners, and community members.


_______________________________

Employee Signature

Date: __________________

_______________________________

Supervisor Signature

Date: __________________

Uniting our community and resources to build racial equity and opportunities for all Rhode Islanders.

Job Location

Providence, Rhode Island, 02909, United States

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