Platform QA Specialist in Whitby, Ontario at 360insights (Canada) Ltd.

About 360insights

360insights orchestrates how brands engage and grow their complex partner ecosystems. Our unified platform brings together streamlined experiences, incentives, and services so brands can coordinate go-to-market efforts with clarity, consistency, and control. Built for organizations with indirect channels and complex global incentive programs, we are trusted by leading brands worldwide.

We believe in “Experiences that create growth. Growth that creates experiences.” Through learning and development programs and mentorship, we provide the support, tools, and opportunities you need to grow and succeed as an Insighter.

We welcome talent from all backgrounds and are committed to equal opportunity regardless of race, religion, ethnicity, age, disability, sexual orientation, or gender identity. Accommodations are available throughout the hiring process upon request. Learn more about our DEIB vision on our website.

About the role

You'll play a key role in ensuring incentive programmes built using our platforms are accurate, compliant and ready for launch. Your work helps protect client trust and ensures end users have a great experience from day one.

This is an existing vacancy

What you'll do

Quality Assurance & Validation

• Review configured incentive programmes before they go live
• Verify that programme rules, calculations and configurations match approved client requirements
• Identify errors, inconsistencies or risks and ensure they are resolved before launch

Pre-Launch Readiness

• Perform visual and user experience checks to ensure programmes look clear and professional
• Confirm that programmes meet internal quality standards prior to launch

Collaboration

• Work closely with Implementation Specialists and Programme Managers to support smooth launches
• Communicate issues clearly and constructively, helping teams resolve them quickly

What you'll bring

• Comfort working to tight deadlines without a drop in accuracy
• Exceptional attention to detail
• Ability to learn new systems and tools quickly
• Confidence working independently and as part of a team
• Comfortable using modern tools to work more efficiently and continuously improve quality
• Strong working knowledge of Excel including:
• • Conditional formatting and pivot tables
  • Functions such as VLOOKUP, INDEX-MATCH, SUM, ROUND, CEILING, FLOOR
  • Charts and graphs
  • Logical and text formulas (IF, AND, OR, MID, LEFT, RIGHT, DATE)

In addition to base salary we offer bonus, stock options plus a wide range of benefits.