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What is the role of a Customer Marketing Manager at Jobgether?

The Customer Marketing Manager position at Jobgether is a Full-time or part-time position opportunity in the Marketing field.

What type of employment is offered for this Customer Marketing Manager role?

Full-time or part-time position

What is the expected salary for this Customer Marketing Manager job?

Compensation will be discussed during the hiring process.

Customer Marketing Manager job near me in UK, Other / Non-US at Jobgether

Customer Marketing Manager

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Customer Marketing Manager in United Kingdom.

This is a high-impact opportunity to help build and scale the customer marketing function within a fast-growing, product-led B2B SaaS environment at the forefront of AI-powered workflow orchestration. In this role, you will shape how customer stories, advocacy, and proof are transformed into strategic growth assets that support pipeline generation, enterprise trust, and product adoption. You will work cross-functionally across product marketing, sales, customer success, and demand generation to turn real customer success into compelling narratives and scalable programs. The position offers a rare chance to build a function almost from scratch, defining the systems, processes, and strategy that will elevate customer marketing into a core go-to-market driver. Operating in a highly collaborative, remote-first, and builder-driven culture, you will have strong ownership and visibility across the organization. This role is ideal for someone who combines storytelling excellence with strategic thinking and enjoys turning customer insight into measurable business impact.

Accountabilities:

Own and define the end-to-end customer marketing strategy, building a scalable foundation for advocacy, storytelling, and customer proof programs
Develop structured systems to identify, prioritize, and source high-impact customer stories across industries, use cases, and product areas
Create and maintain customer-facing assets such as case studies, testimonials, success narratives, reference materials, and co-marketing content
Collaborate closely with Product Marketing, Customer Success, Sales, Partnerships, Content, and Demand Generation teams to align messaging and leverage customer insights
Translate post-sale customer experiences into compelling assets that support sales conversations, enterprise deals, and marketing campaigns
Enable sales teams with effective customer proof materials to strengthen outbound efforts and improve conversion in complex deal cycles
Build repeatable workflows, tools, and processes to scale customer marketing operations over time
Measure performance of customer marketing initiatives and continuously optimize based on business and revenue impact

Requirements:

Senior-level experience in Customer Marketing, Product Marketing, Customer Advocacy, or content-driven storytelling within a high-growth B2B SaaS environment
Proven ability to build structured programs and operating models in early-stage or evolving marketing functions
Strong track record of transforming customer insights into high-impact marketing and sales enablement assets
Experience working cross-functionally and influencing senior stakeholders in a fast-paced organization without direct authority
Excellent storytelling, editorial, and communication skills with a strong understanding of commercially valuable narratives
Ability to balance strategic thinking with hands-on execution in a dynamic environment
Experience supporting enterprise or technical buying journeys with proof-based content and messaging
Familiarity with developer tools, AI, automation, infrastructure, or technical SaaS environments is a plus
Experience building or scaling customer advocacy or reference programs is highly valued
Exposure to global, multi-region go-to-market organizations is considered an advantage

Benefits:

Competitive compensation package with equity opportunities
Fully remote-first work environment across Europe and beyond
Generous vacation allowance and public holidays depending on region
Health, wellness, and retirement benefits tailored to local standards
Annual learning and development budget for courses, events, and coaching
Flexible work-life balance with a culture that values autonomy and trust
Access to cutting-edge AI tools with an unlimited AI usage budget
Strong open-source and community engagement support
Regular team hackathons, offsites, and collaborative global events
Transparent, high-performance culture with a strong emphasis on ownership and impact

How Jobgether works:

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Why Apply Through Jobgether?

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

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Customer Marketing Manager in UK at Jobgether

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