Scheduling Coordinator in Pinehurst, North Carolina at FirstHealth of the Carolinas

As a Scheduling Coordinator, you would be responsible for the coordination of scheduling tests and procedures for Outpatient Services with possibly working form a phone queue answering calls as they come in. Additional duties include managing fax-in software from outside physician offices for documents related to upcoming appointments. This is a very busy, ever changing, fast-paced department. Hours are 9am-5:30pm Monday through Friday with a possibility of working remotely.

• Coordinate the scheduling of tests and procedures for Outpatient Services.

• Manage incoming calls, potentially working from a phone queue to assist patients and providers.

• Process and organize documents related to upcoming appointments using fax-in software from outside physician offices.

• Adapt to the dynamic, fast-paced nature of the department, handling frequent changes efficiently.

• Maintain professionalism and accuracy in all scheduling and documentation tasks.

• Completion of High School or the equivalent
• Knowledge of medical terminology required
• Basic knowledge of computers required
• Previous healthcare or medical office experience required
• Strong communication and customer service skills required.
• Ability to work independently.
• Able to perform several simultaneous tasks in an organized manner.
• Ability to process information quickly and accurately while in a stressful environment.
• Must be able to type 35 to 40 wpm

FirstHealth values diversity, equity, and inclusion, and works to create a culture of excellence in which all team members feel valued, connected, treated fairly and safe, and where differences are both respected and supported.