Customer Care Specialist (Temporary) in Pittsburgh, Pennsylvania at University of Pittsburgh

Customer Care Specialist (Temporary)

Business, Hospitality and Auxiliary Services is seeking a temporary Customer Care Specialist to assist in providing direct customer service and support to Panther Central.

Duties associated with this position include but are not limited to:

• Serve as first point of contact to public via front counter (assist with questions, form completion, card production, etc.) online chat and telephone
• Assist with administrative functions as required and/or requested.
• Responsible for data entry, data queries, and updating data in all applicable University systems.
• Explain policies and procedures of housing, dining services, parking and ID cards to students, parents, faculty, staff and other visitors
• Responsible for monitoring and reporting problems regarding lobby area to appropriate staff.
• Other duties as assigned.
  
  Two shifts are currently available. Thursday – Monday 3-11PM & Wednesday - Sunday 12-8PM

Associate's Degree and three years experience is required for this position. Combination of education and relevant experience will be considered in lieu of education and/ or experience requirement.

The University of Pittsburgh is an equal opportunity employer / disability / veteran.

Department: Panther Central

Campus: Pittsburgh

Minimum Education Level Required: Associate's Degree

Minimum Years of Experience Required: 3

Work Schedule: Thursday – Monday 3-11PM or Wednesday - Sunday 12-8PM

Work Arrangement: On-Campus: Teams that work on campus, in an office, or in a lab.

Requested Pay Rate: 16.50

Visa Sponsorship Provided:

Background Check: For position finalists, employment with the University will require successful completion of a background check

Child Protection Clearances: Not Applicable

Required Documents: Resume