Interventional Radiology Scheduler in Holyoke, Massachusetts at Holyoke Medical Center

The Interventional Radiology Scheduler carries out all IR Scheduling functions for imaging services and to support the Director and staff and performing general administrative tasks as needed.

INTERVENTIONAL RADIOLOGY SCHEDULING

1. To obtain accurate demographic information for scheduled patients, and ensure it is consistent with Meditech System.
2. To work effectively with office schedulers to maximize interventional radiologists' productivity with regard to sequential scheduling of cases.
3. To maintain the current schedule of interventional radiology cases for each provider and communicate to them in a timely fashion all last-minute schedule changes and issues that could affect an upcoming case.
4. To relay booking information to others who need to be aware of the IR booking procedure in order to ensure that the appropriate resources are available.
5. To obtain prior authorization for insurance coverage of an IR case, as required.
6. To accurately communicate the status of the History and Physical (H & P) patient reports needed prior to scheduling.
7. To schedule patients for preadmission testing, as needed.
8. To coordinate with a radiologist and IR team to ensure the patient's medical and cardiac clearance, as needed, including authorization for pre-procedure stoppage of certain medications.
9. To communicate in a timely fashion with other departments and vendors relative to IR procedural patient care needs.
10. To advise the patient of any delays prior to the scheduled appointment.
11. To assist the OA Supervisor with training additional OA staff to provide backup coverage for performing IR procedural scheduling duties, as needed.

DAILY ACTIVITIES

• To answer the telephone promptly and courteously and to take messages and forward calls accurately.
• To demonstrate proficiency in electronic scheduling.
• To schedule patient appointments.
• To prepare appropriate paperwork for scheduled IR cases.
• To scan labs and other patient information into the patient chart.
• To coordinate scheduling between Short Stay, OR and Anesthesia, as applicable.
• To keep supervisor informed of needs on a timely and routine basis.
• To attend in-service or other meetings as assigned or directed.
• To perform other duties of an OA such as scheduling, short registration and check-in as assigned or directed.

QUALIFICATIONS

• Education: High School Graduate
• Licenses/Registrations: None
• Experience: Two years’ experience in a physician's office or similar environment; experience in Spanish/English medical/health interpreting preferred; experience working with Meditech MSM and working knowledge of ICD-9 and HCPC coding relative to interventional radiology preferred