Program Technician 2 in Portland, Oregon at Oregon Health & Science University

Program Technician 2

US-OR-Portland

Requisition ID: 2026-42233
Position Category: Supply Chain
Job Type: AFSCME union represented
Position Type: Regular Full-Time
Posting Department: LO.Logistics Distribution
Posting Salary Range: $40.40 - $55.45 per hour, with offer based on relevant qualifications and internal equity
Posting FTE: 1.00
Posting Schedule: Monday-Friday
Posting Hours: 6:00am - 2:30pm
HR Mission: Central Services
Drug Testable: Yes

Department Overview
Supply Chain and Logistics Warehouse (South Waterfront) and Marquam Hill are our primary medical supply picking and distribution staging points. The Supply Chain and Logistics Warehouse is not your typical warehouse environment due to healthcare customers. Marquam Hill is a healthcare environment with supplies originating from the staging points of the loading docks. This position will report within Supply Chain and Logistics, and will report to the Supply Chain and Logistics Warehouse.Function/Duties of Position

Process/Procedures

• Creates, implements, and maintains process procedure manual(s) for the use of our inventory systems.
• Analyze policy and procedure manual(s) as well as identify operational strengths and opportunities improvement.
• Compiles and analyzes data from internal reports, as well as reports provided by our primary distributor to evaluate the cause and frequency of stock outs, compliance decline, or fill rate decline and develops forecasted product requirements.
• Coordinates resolution of systems compliance issues with nursing management and stock out and fill rate issues with warehouse management.
• Responsible for maximizing the use of the inventory such that transaction volume decreases to the most efficient load.
• Identify, thoroughly research, and present potential available substitute items to a specialized clinical team at the Clinical Sub Huddle to solicit immediate feedback and to mitigate negative impact on patient care.

Substitute Inventory Controls

• Uses all available data to develop, implement, and monitor the Warehouse substitute inventory program.
• This role provides functional program direction through coordination of employees engaged in sub program activities through procurement and ensuring availability of substitute items, coordinating subsequent stocking by the Supply Automation Team, and coordinating with the warehouse Demand Planner for stock level maintenance.
• Identify long range objectives and short-term operational goals based on in-depth knowledge of the sub program.
• Uses Key Performance Indicators (KPI’s) and other metrics to measure the performance and drive improvement to the inventory and distribution functions.
• KPI’s would include but are not limited to inventory value, inventory turns, cycle count accuracy, annual inventory accuracy, inventory adjustments, ABC stratification (including identification of slow-movers & no-movers), and Economic Order Quantity (EQC).
• Ensures that the program is utilized consistently, monitors discrepancies, and works with the appropriate parties to resolve issues creating inventory integrity problems.
• Also responsible for developing and monitoring an expired substitute product process within the Logistics Warehouse.
• Works with Logistics support staff to ensure that stock PAR levels are increased / decreased, new items get added based on utilization needs of the units, items are deleted when necessary, and stock reorganization needs are met.

Reporting Functions

• Complies statistical data related to the warehouse restocking functions related to items that are back ordered and need substitute items identified to measure success rates within the operation, helping managers to make operational decisions.
• Designs and develops program related forms and/or participates in program planning, operational or review meetings.
• Maintain reporting tolls, such as spreadsheets, graphs, and databases to measure warehouse and primary distributor performance for back order and substitution process.
• Meets with warehouse and inventory managers, and staff as necessary to evaluate reports and collectively develop plans of action for improving performance.

Project Management

• Responsible for project management duties as they relate to the Back Order Substitution Inventory environment.
• Ensure that initiatives being implemented have clear and defined plans in place with attainable goals and expectations.
• Acts as the driving force behind the implementation and completion of inventory projects.

Other duties as assigned.

Required Qualifications

• Five years of experience with responsibility for program or project monitoring and coordination. The experience must have included program evaluation responsibility.

  • A bachelor’s degree in Business Administration, Management, Public Administration, or a field directly related to the position will substitute for two years of the required experience.

• AHRMM Inventory Management Module within 6 months.
• Valid driver’s license with an acceptable driving history.

Skills and Abilities

• Demonstrates a thorough understanding of inventory management techniques, including optimization processes in low unit of measure environments.
• Skilled in applying analytical methods for effective problem solving, strategic planning, and operational analysis.

• Possesses excellent interpersonal and communication skills, enabling productive collaboration and negotiation with Logistics and other OHSU staff across a variety of scenarios, including delegation and cross-functional coordination.

• Experienced supply knowledge of materials inventory management, distribution, and inventory optimization processes.

• Proven track record in inventory reduction and cost avoidance strategies.

• Proficient in the Microsoft Office suite, with expertise in Excel for data analysis and reporting.

• Adept at streamlining operations, improving efficiency, and supporting cross-functional teams to meet organizational goals.

• Diplomacy, professionalism, and the ability to persuade while maintaining strong working relationships.

• Proficient in spreadsheet tools, the Microsoft Office suite, and database systems, with a strong ability to leverage technology for data-driven decision-making and operational efficiency.

• Must have knowledge of OHSU supply procedures and systems, including Oracle computer system, HOME, PAR stocking, department requests; knowledge of inventory control and management; ability to analyze supply requirements and establish Par levels and reorder points; Excellent analytical and problem-solving ability; excellent customer service characteristics including communication skills, professionalism, and follow through.
• Must have the ability to use tact and diplomacy to maintain effective working relationships.
• Must also have the energy and drive to coordinate several projects simultaneously and strong organizational skills to anticipate and meet timelines.
• Must be able to work independently and as part of a team, while being collaborative in resolving problems. Must be able to utilize MS Word, MS Project, MS Excel, Smartsheet, Polaris, and SQL.

Preferred Qualifications

• Bachelor’s degree in business, Supply Chain Management, related field, or equivalent combination of training, education, and experience.

• Hospital experience, medical supply familiarity, and medical terminology is preferred.
• Proficiency with Microsoft Office.
• Working knowledge of hospital materials management distribution systems.
• Medical supply familiarity, knowledge of OHSU systems, and medical terminology is preferred.
• Certificate in Project Management and APICS certification.

Additional Details

This is a typical office environment with a warehouse, occasional travel between campus locations, occasional meetings in the hospital, and a Monday-Friday work schedule.

Benefits

• Healthcare for full-time employees covered 100% and 88% for dependents.
• $50K of term life insurance provided at no cost to the employee.
• Two separate above market pension plans to choose from.
• Vacation - up to 200 hours per year dependent on length of service.
• Sick Leave - up to 96 hours per year.
• 9 paid holidays per year.
• Substantial Tri-Met and C-Tran discounts.
• Employee Assistance Program.
• Childcare service discounts.
• Tuition reimbursement.
• Employee discounts to local and national businesses.