Quick Lane Service Advisor in Albany, Georgia at Powerhouse Automotive Group

Powerhouse Automotive Group | Central Georgia

Powerhouse Automotive Group is a fast-growing, people-first automotive organization built on performance, integrity, and community—investing in our people as we modernize the dealership experience and create clear career paths.

The Quick Lane Service Advisor is responsible for assisting customers with routine maintenance and quick-service needs in a fast-paced service environment. This role focuses on delivering an efficient, transparent, and positive customer experience by coordinating vehicle check-in, recommending maintenance services, and supporting timely service completion.

Why Work With Us

• Medical, dental, and vision insurance
• Short-term disability, Life and AD&D, and supplemental insurance
• 401(k) retirement plan
• Paid time off and paid holidays
• Employee vehicle and service discounts
• Career growth opportunities within a growing dealership group
• People-first culture with a focus on teamwork and accountability

Job Duties

• Greet customers and assist with express maintenance and quick-service needs.
• Conduct vehicle walk-arounds and review recommended maintenance services.
• Prepare and explain service estimates clearly and accurately.
• Communicate with technicians regarding vehicle status and service recommendations.
• Ensure timely service flow in a high-volume, fast-paced environment.
• Review completed work with customers and explain invoices.
• Promote additional maintenance services as appropriate.
• Maintain accurate repair orders and documentation.
• Deliver professional, courteous customer service throughout the visit.

Experience & Qualifications

• Previous customer service or automotive service experience preferred.
• Strong communication and interpersonal skills.
• Ability to work efficiently in a fast-paced environment.
• Basic understanding of automotive maintenance services.
• Strong attention to detail and organizational skills.
• Basic computer skills and ability to learn dealership systems.
• Professional appearance and customer-focused attitude.
• Dependable, punctual, and team-oriented work ethic.
• Must be authorized to work in the United States.
• Able to successfully pass a background screening, drug test, and motor vehicle record (MVR) check, as applicable.

Powerhouse Automotive Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information or any other protected status as outlined by federal, state, or local laws. We are committed to providing reasonable accommodations to individuals with disabilities throughout the hiring process.