Support Staff in Los Angeles, California at Chicanos Por La Causa

We are excited to welcome a new team member to our Support Staff team at Amanecer!

*Candidates must be bilingual Spanish/English*

SALARY AND BENEFITS: $22, hourly non-exempt

• Flexible schedule
• Amanecer professional development stipend
• Team-building and development
• Generous Paid Holiday plus 1 floating personal holiday
• Paid Time Off & Paid Sick Days
• Medical, Dental, and Vision for Spouse/Domestic Partner & Children to age 26
• Health Savings Account & Flexible Spending Account
• Employee Assistance Program
• Free Preventative Services & Wellness Rewards
• 401(k) Retirement Plan
• Pet Care Insurance and other voluntary benefits
• Tuition Reimbursement for qualifying degrees
• Employee Recognition Program

LOCATION:
As assigned, Support Staff assist the following clinic locations:

• 1200 Wilshire Blvd, Los Angeles
• 3680 E Imperial Highway, Lynwood

SCHEDULE

• Full-time, Monday-Friday, during office hours between 8:30am-5:30am
• In-person in the office and work from home (typically 3-4 days in office)

ABOUT AMANECER at CHICANOS POR LA CAUSA
We empower low-income kids, adults, and domestic abuse survivors to overcome barriers and significant life challenges through community-responsive, comprehensive mental health, psychiatric, and case management services. In Spanish, Amanecer roughly translates to "New Beginning." We use that phrase to describe the meaningful differences our clients see in their lives after treatment. Since 1975, we have provided hundreds of thousands of New Beginnings.

WHAT MAKES YOU A GREAT SUPPORT STAFF?

• You are a bilingual Spanish professional with experience providing compassionate client support, scheduling, and front-desk administration in behavioral health or nonprofit settings.
• You are skilled in admin, managing confidential records, eligibility verification, data entry, and compliance documentation.
• You are a dependable teammate, who shows up on time, stays organized, and partners effectively with clinicians, clients, and leadership.
• You are comfortable managing shifting workflows, prioritizing tasks, and supporting daily operations.

HOW WILL YOU MAKE AN IMPACT?
As Support Staff, you will provide administrative, clerical, and back-end support while ensuring clients are welcomed, informed, and connected to the services they need. This role contributes to high-quality care by maintaining accurate papework, files, supporting clinical teams, and tracking data and outcomes to meet program and reporting requirements.

• Serve as the first point of contact for clients by managing front desk operations, answering phones, scheduling appointments, and providing a welcoming and professional experience.
• Support clinical and psychiatric teams with administrative tasks, including client intake, referrals, appointment coordination, documentation, and record maintenance.
• Maintain accurate client records and agency databases (EXYM/IBHIS), ensuring data integrity, HIPAA compliance, eligibility verification, and timely case updates.
• Process payments, parking validations, forms, and other administrative requests while coordinating with billing, accounting, and clinical staff.
• Provide general office support, translation assistance, staff training, and cross-coverage as needed to ensure efficient clinic operations and quality client service.

MINIMUM QUALIFICATIONS AND COMPETENCIES
Education /Background:

• High School Diploma.
• Bilingual Spanish-speaking required.

Other Requirements:

• Organizational and time-management skills.
• Demonstrated computer skills.
• Demonstrated interpersonal skills and the ability to communicate effectively with clients, staff members and leadership.
• Demonstrated ability to provide outstanding customer service to clients.
• Interest and commitment to working with multiethnic, multicultural, low-income populations.

The choice is now. The impact is forever. Apply today!

Chicanos Por La Causa, Inc. is an Equal Opportunity Employer.

CPLC knows it takes variety of thought, culture, background, and perspective to create a truly impactful workforce. As CPLC grows, we are seeking talented employees with varying backgrounds, cultures, perspectives, and experiences to support our innovation and creativity. CPLC commits to a continued focus on fair and just hiring, training, promotional practices, and policies. We work for real change and progress in equal opportunity recruitment, hiring, and advancement. Learn more by visiting https://www.eeoc.gov/poster

California Residents: Chicanos Por La Causa, Inc and its subsidiaries will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. Find out more about the Fair Chance Act by visiting the Civil Right’s Department Fair Chance Act webpage.