Manager, Broker Partnerships in Toronto, Ontario at iQ Office Suites Holdings Inc

Role Summary

The Manager, Broker Partnerships is responsible for executing iQ’s broker engagement strategy and driving consistent, high-quality broker-sourced opportunities into the sales pipeline.

This is a front-line, relationship-driven role focused on:

• Building andmaintainingbroker relationships
• Driving consistent outreach and engagement activity
• Keeping iQ top of mind across broker networks

This role does not own deal execution, pricing, or closing. Instead, it is responsible for driving consistent broker outreach and engagement, building strong relationships, and generating qualified opportunities for the Sales team.

Key Responsibilities (including but not limited to)

1. Broker Prospecting & Relationship Building

• Identify and outreach to net-new brokers across all iQ markets
• Build initial relationships through:
  • In-person meetings
  • Calls and targeted outreach
• Introduce brokers to:
  • iQ’s value proposition
  • Ideal client profiles
  • When and how to engage iQ
• Ensure all broker contacts are properly captured and staged in HubSpot

2. Broker Engagement & Activation

• Maintain consistent engagement cadence with brokers through:
  • Meetings
  • Office visits
  • Brokerage presentations
• Move brokers through structured stages:
  • Cold → Warm →Hot
• Reactivate dormant brokers and increase referral frequency
• Keep brokers informed of:
  • Market availability
  • Relevant inventory
  • Commission opportunities

3. Broker-Sourced Lead Generation

• Act as an intake point for broker-generated opportunities where applicable
• Ensure all opportunities are:
  • Qualified at a high level
  • Properly documented
  • Transitioned cleanly to the Sales team
• Maintain strong communicationwith Sales to ensure alignment on lead quality

4. Broker Program Execution

Support the execution of the iQ Broker Program, including:

• Broker events and networking initiatives
• Targeted outreach campaigns
• Market visits across regions
• Work closely with the Marketing team to develop and execute broker-facing materials and initiatives, including:
  • Presentations and pitch materials
  • Broker drop campaigns
  • Event collateral and giveaways
  • Ongoing assets to support broker engagement

Provide feedback to the Director, Sales & Marketing on:

• What is resonating with brokers
• Gaps in messaging or positioning
• Opportunities to improve engagement strategy

5. CRM Discipline & Reporting

• Maintain accurate and up-to-date records in HubSpot including:
  • Broker contacts
  • Engagement activity
  • Broker status (Cold / Warm /Hot)
• Track:
  • Outreach activity
  • Lead generation
  • Conversion trends
• Provide weekly visibility into broker pipeline activity

6. Sales Team Support

Provide coverage for the Regional Account Manager role as needed during periods of absence or increased business demand by:

• Qualifying inbound sales opportunities
• Conducting tours and discovery meetings
• Preparing proposals and pricing options
• Managing opportunities through the sales process and closing deals

Maintain a strong understanding of iQ's products, pricing, and sales processes to ensure seamless support to the Sales team.

Skills & Qualifications

• 1-4years of experience in a client-facing role, such as Hospitality, B2B sales, account management, business development, or customer success, with a strong focus on execution, follow-through, and client service.
• Experience or an interest in coworking, commercial real estate, or related industriesnotrequiredbut considered an asset.
• Comfortable with proactive outreach, including cold calling, networking, and developing new business relationships
• Confident and professional written and verbal communication skills with strong presentation abilities
• Highly organized with excellent time management and multitasking skills
• Self-motivated with the ability tomaintainconsistent outreach and engagement
• Customer-centric mindset with a focus on long-term relationships
• Proficiency with CRM systems (HubSpot preferred), Microsoft Office, and document management tools
• Occasional travel within and outside assigned regions as required

Performance Metrics & Success

Success in this role is measured by the ability to build strong broker relationships, maintain consistent engagement, and generate qualified broker-sourced opportunities for the Sales team. Performance indicators include outreach activity, pipeline progression, engagement growth, and contribution to overall revenue goals.