Property Manager in Marlton, New Jersey at Friedman Realty Group

Property Manager, Full-Time
Marlton, New Jersey (Medford, New Jersey) Areas

ABOUT FRG

Friedman Realty Group (FRG) is a family owned and operated real estate investment firm specializing in multifamily apartments. Since our founding in 1975, our mission has been to go the extra mile by being intensely customer-focused. We distinguish ourselves through our commitment to the highest standards of customer service, professionalism, and integrity. And, most importantly, we’re a team of individuals that love what we do.

As we continue to grow, we know that outstanding people are the key to our success, and we’re looking for a Property Manager that shares our values and is passionate about people, our residents, and our vision.

ABOUT THIS ROLE

The Property Manager is responsible for all day-to-day property operations and for effectively managing and coordinating team members, activities, and resources to achieve established financial and operational goals. In this role, you are responsible for maintaining the integrity of the physical asset while also maximizing the returns from the asset in accordance with the company’s mission, vision, and objectives. This includes ensuring excellent customer service, exceptional curb appeal, coordinating operations to promptly address service requests and sustain high occupancy, maximizing cash flow, minimizing risk, ensuring a quality living environment, achieving budgeted NOI, and establishing a positive working environment for property team members.

To be successful in this role, you must be decisive, organized, detail-oriented, results-focused, yet supportive and encouraging. You must also be able to adeptly work with various kinds of software (Microsoft Office, Entrata, REBA). Additionally, you must have several years of applicable property management experience, have experience managing and developing a team, managing a budget, and a proven track record for financial results. You must be able to work in a team that values excellence, service, resilience, and doing the right thing. If this is you, and you can prove it, you could be a great fit for our team.

ABOUT YOU

YOU’RE A LEADER. You’re a humble person who rolls up their sleeves and leads by example. You support, coach, and train your team with patience, understanding, and integrity and you make sure they have the resources they need to thrive. Their success is your success, and you have a natural passion to coach and develop your team.

YOU’RE A MASTER COMMUNICATOR. You communicate expectations clearly and you make sure everyone is on the same page by closing the circle and eliminating the gaps. You also understand that everyone communicates differently, and you’re able to tailor your approach to create a connection and foster relationships.

YOU’RE RESULTS DRIVEN. While you understand the soft skills required in this position, you also balance these with a consistent and healthy drive to improve performance and meet or exceed performance goals and objectives. You are comfortable being held accountable and you are equally comfortable holding others accountable in pursuit of these goals.

YOU’RE DETAILED ORIENTED. You take pride in your work and you understand that the smallest details make the greatest impact.

YOU’RE COMMITTED TO GREAT SERVICE. You take pride in providing our residents with a safe, well-kept community, and you are ready to go above and beyond to make their day. You also recognize that emergencies can happen any time, day or night, and you’re always ready to help our residents and your team members.

HERE’S MORE OF THE NITTY-GRITTY

As the Property Manager, you are the “glue” that holds everything together. Job responsibilities more specifically include, but are not only limited to, the following:

1. Lead the day-to-day operations of a multifamily apartment community, ensuring exceptional resident satisfaction and property performance.
2. Maintain a welcoming, well-maintained community by overseeing curb appeal, amenities, leasing offices, model apartments, and common areas.
3. Drive leasing performance by maximizing occupancy, achieving rental rate goals, and ensuring all applicants meet company qualification standards.
4. Tour prospective residents, manage leads, process applications, and oversee move-ins, renewals, and resident retention initiatives.
5. Oversee apartment turnover to ensure homes are prepared and available for lease in accordance with company standards and timelines.
6. Partner with the Service Team to prioritize service requests, monitor work order completion, and maintain high-quality maintenance operations.
7. Build positive relationships with residents by providing responsive communication, resolving concerns professionally, and fostering a strong sense of community.
8. Enforce lease agreements, Fair Housing regulations, and all company policies while managing delinquency, legal notices, evictions, and security deposit dispositions.
9. Monitor market conditions and implement marketing strategies to achieve occupancy and revenue goals.
10. Manage property financial performance by participating in budgeting, controlling expenses, reviewing variances, and meeting operational and financial goals.
11. Coordinate vendors, inspections, preventative maintenance programs, and capital improvement projects to protect and enhance the asset.
12. Recruit, lead, coach, and develop on-site team members while promoting a collaborative, accountable, and customer-focused culture.
13. Maintain accurate property records and ensure compliance with company policies, Fair Housing, OSHA, and all applicable laws and regulations.

OTHER REQUIREMENTS

The following are prerequisites to working at FRG in this position.

1. Criminal background check
2. Valid driver’s license
3. Reliable transportation

WHAT WE PROVIDE

We offer excellent pay, benefits, supportive and relationship-based environment that values employees, develops their strengths, and focuses on development, opportunity, and purposeful work.

1. Quarterly bonus and monthly commissions
2. Insurance: medical, dental, vision
3. Paid vacation and holidays
4. Simple IRA
5. FRG housing discount
6. Continued education training and development through various virtual training platforms
7. Volunteer Day
8. Awesome coworkers that love what they do!