Logistics Coordinator in at SupportNinja
Job Description
Work Setup: Remote
Employment Type: Full-Time
Equipment: Bring-Your-Own Device (BYOD - Windows 11OS)
The Logistics Coordinator is responsible for coordinating the movement, tracking, and documentation of shipments and inventory, ensuring timely and accurate delivery of goods. This role communicates with vendors, carriers, and internal teams to resolve logistics issues and support supply chain operations.
What does a day in the life of a Logistics Coordinator look like?
Coordinate the scheduling, tracking, and documentation of inbound and outbound shipments
Communicate with vendors, carriers, and internal teams to resolve shipping or delivery issues
Maintain accurate records of shipments, inventory, and logistics documentation
Monitor shipment status and proactively address delays or discrepancies
Support inventory reconciliation and reporting activities
Ensure compliance with shipping regulations and company logistics policies
Assist with cost analysis and vendor performance tracking
Adhere to company policies and procedures
Meet or exceed performance targets for related KPIs
Continuously improve knowledge of logistics processes, systems, and supply chain practices and best practices through training and learning initiatives
Collaborate with other departments as needed
Maintain a positive, empathetic, and professional attitude toward customers and colleagues at all times
Perform other duties as assigned
What are the required qualifications of a Logistics Coordinator?
- Minimum of one (1) year of experience in logistics, supply chain, or transportation coordination
- Strong organizational skills, with the ability to manage multiple shipments and priorities simultaneously
- Working knowledge of logistics or inventory management systems
- Strong written and verbal communication skills, with the ability to coordinate with vendors and carriers
- Strong attention to detail, with the ability to identify and resolve shipping discrepancies
- Ability to work under time pressure to meet delivery deadlines
- Basic understanding of shipping regulations and documentation requirements
- Proficiency with spreadsheets and logistics tracking tools
- Experience working within an outsourced services environment, a plus
Ninja Perks and Benefits
Competitive compensation
HMO activated on your 1st day
Remote
Adherence to government-mandated benefits
Retirement Savings Program with Company Matching
Life Insurance
Generous Paid time off + birthday leave
Opportunities for skills training and professional development
Experience infinite fun so you can have infinite growth. Discover A Better Way to Grow! Are you ready?
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Disclaimer:
The duties and responsibilities listed above describe the post as it is in general terms and are not definitive. The post holder is expected to accept any reasonable alterations that may from time to time be necessary.
SupportNinja is proud to be an Equal Employment Opportunity employer, and we do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, veteran status, disability, or other applicable legally protected characteristics under federal, state, or local law.
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