Cashier in Westlake Village, California at TKS Restaurants

About Company:

About the Role:

The Cashier plays a vital role in ensuring a smooth and efficient checkout experience for customers, directly impacting overall customer satisfaction and store performance. This position requires handling monetary transactions accurately and efficiently while maintaining a friendly and professional demeanor. The Cashier is responsible for operating the cash register, processing payments, and providing receipts, all while adhering to company policies and procedures. Additionally, the role involves maintaining a clean and organized checkout area, assisting with inventory restocking, and supporting other store operations as needed. Ultimately, the Cashier contributes to creating a welcoming environment that encourages repeat business and positive customer interactions.

Minimum Qualifications:

• High school diploma or equivalent.
• Previous experience in cashiering or customer service roles.
• Basic math skills and ability to handle cash transactions accurately.
• Ability to perform repetitive motions and stand for extended periods.
• Capability to lift and carry heavy items up to 50 pounds safely.

Preferred Qualifications:

• Experience using point of sale (POS) systems in a retail environment.
• Strong phone etiquette and communication skills.
• Familiarity with janitorial duties and maintaining cleanliness standards.
• Demonstrated ability to work effectively in a fast-paced, team-oriented environment.
• Flexibility to work varied shifts including weekends and holidays.

Responsibilities:

• Operate the cash register to process cash, credit, and debit transactions accurately and efficiently.
• Greet customers warmly and provide excellent customer service throughout the checkout process.
• Handle returns, exchanges, and refunds in accordance with store policies.
• Maintain cleanliness and organization of the checkout area, including performing janitorial duties as assigned.
• Assist with stocking shelves, lifting and carrying heavy items when necessary, and supporting other store functions.
• Answer phone calls courteously and provide information or direct calls to appropriate personnel.
• Work a flexible schedule, including evenings, weekends, and holidays, to meet store needs.

Skills:

The required skills such as cashiering and operating a cash register are essential for processing transactions quickly and accurately, ensuring customer satisfaction. Repetitive motions and the ability to lift and carry heavy weights are necessary for managing physical tasks like stocking and janitorial duties, which help maintain store organization and cleanliness. Customer service skills are used daily to engage with customers positively, resolve issues, and create a welcoming shopping environment. Phone etiquette is important for handling customer inquiries and coordinating with team members professionally. Proficiency with point of sale systems streamlines the checkout process, reduces errors, and supports efficient store operations.