Receptionist/ Communications Coordinator in Monroe, Louisiana at Bayou Desiard CC

Job description:

Position Overview:

In this dual role, you will be responsible for being the first point of contact for the club, welcoming members in person, by phone, or via email, and developing and implementing communication strategies that enhance our brand visibility and engage our membership. You will work closely with various departments to ensure consistent messaging and help execute internal and external communications.

Responsibilities:

• Answer a multi-line phone system and route calls to the appropriate person.
• Manage email correspondence with professionalism and attention to detail.
• Take reservations and assist members and guests with inquiries.
• Greet and welcome members and guests, ensuring a positive first impression.
• Perform various clerical duties as needed to support operations.
• Maintain a professional image and attitude at all times.
• Develop and implement communication plans to promote organizational initiatives and events.
• Create, edit, and distribute content for various communication channels, including newsletters, social media, flyers, and the company website.
• Coordinate and manage the organization’s social media presence, including crafting posts, monitoring engagement, and analyzing performance metrics.
• Support the development of promotional materials, including brochures, flyers, and digital content.
• Collaborate with team members to maintain brand consistency across all communication platforms.
• Monitor industry trends and competitor communications to identify opportunities for improvement.

Schedule:

• Wednesdays and Fridays: 12-hour shifts at the reception desk
• Sundays: 9:00 AM - 2:00 PM at the reception desk
• Plus 1-2 shifts per week as determined by the GM based on activities and tasks

Job Type: Full-time

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person