Manager, Business Operations in United States at Jobgether
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Job Description
This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Manager, Business Operations in United States.
This role offers an exciting opportunity to lead and optimize business office operations within a fast-paced healthcare environment focused on operational excellence and patient-centered service. The position plays a key role in improving billing and collections processes, ensuring compliance with healthcare regulations, and supporting ambulatory surgery centers across multiple locations. You will collaborate closely with cross-functional teams, provide strategic operational guidance, and drive continuous improvement initiatives. With a strong focus on process standardization, compliance oversight, and training, this role is ideal for a proactive leader who thrives in a dynamic and highly collaborative setting. The position is fully remote with significant travel, offering the chance to make a measurable impact nationwide. Candidates who enjoy balancing operational strategy with hands-on execution will find strong growth opportunities here.
- Lead the development, implementation, and monitoring of standardized patient billing and collections processes across assigned regions.
- Serve as the subject matter expert for billing operations, collections management, and regulatory compliance related to healthcare revenue cycle functions.
- Recommend and implement process improvements to enhance billing efficiency, collections performance, and operational consistency.
- Ensure ongoing compliance with HIPAA regulations, Medicare requirements, and applicable federal, state, and local healthcare regulations.
- Conduct annual assessments of business office policies, billing systems, and operational procedures for ambulatory surgery centers.
- Train and support healthcare center teams on best practices related to business office operations, billing systems, and compliance standards.
- Assist with HIPAA audits, chart audits, statistical reporting, and remediation activities tied to internal compliance initiatives.
- Evaluate billing and collections systems for potential acquisitions and provide detailed operational assessments and recommendations.
- Collaborate with internal and external stakeholders while identifying opportunities to improve operational effectiveness and support organizational growth.
- Bachelor’s degree in Business or equivalent professional experience.
- Minimum of 5 years of healthcare billing and collections experience, preferably within ambulatory surgery center environments.
- Strong understanding of healthcare revenue cycle operations, HIPAA compliance, and Medicare billing regulations.
- Experience assessing and improving billing systems, policies, and operational workflows.
- Ability to manage multiple priorities simultaneously while maintaining strong attention to detail and organizational accuracy.
- Excellent verbal and written communication skills, including the ability to present information clearly to varied audiences.
- Strong analytical and problem-solving abilities with experience interpreting financial and operational data.
- Demonstrated ability to influence teams positively, provide training, and support operational change initiatives.
- Comfortable with frequent travel (up to 50%) and working in a remote, flexible environment.
- High level of professionalism, integrity, and ability to manage confidential information responsibly.
- Fully remote work environment with nationwide operational exposure.
- Competitive compensation package.
- Generous Paid Time Off program with 20–25 days annually based on role and tenure.
- 9 observed company holidays plus paid family leave.
- Comprehensive medical, dental, and vision insurance plans.
- Life and disability insurance coverage.
- Flexible Spending Accounts (Healthcare, Dependent Care, Transportation, and Parking).
- Health Savings Account (HSA) options.
- 401(k) retirement plan with company matching contributions.
- Ongoing professional development, training, and career growth opportunities.
- Collaborative and values-driven workplace culture focused on teamwork, integrity, and excellence.