Boat Launch Attendant at Gordy's Marine – Fontana, Wisconsin

The Boat Launch Attendant will oversee operations at the Abbey Harbor launch ramp. The primary responsibility of this role is to ensure compliance with all Abbey Harbor Launch Ramp policies. In addition, this position assists boat club and rental customers, providing exceptional service and ensuring a smooth, enjoyable experience. The ideal candidate is motivated, observant, detail-oriented, and a proactive problem solver dedicated to maintaining Gordy’s high standards of customer care.

o Verifying vendors against an authorized list

o Matching customer and vendor names to slips if launching to a slip in the Abbey Harbor

o Collecting launch fees for authorized vendors using the Abbey Harbor to launch a boat and take it out into the lake to it’s final destination (and vice versa for boats being retrieved from the lake)

o Organizing boat launch traffic to ensure smooth and safe launching.

· Assisting with fueling and pump outs as needed

· Conversing with boaters with a good demeanor throughout the day.

· Maintain accurate records of boat slips, season passes and customer records.

· Maintain the appearance of lakefront areas by picking up trash and debris.

· Handle any minor questions or disputes.

· Maintain records of daily operations.

· Previous marina/boat experience preferred but not required.

· Previous experience working in a customer service setting or related field is a plus, but not mandatory.

· CPR and first aid certification are a plus

· Must be able to calmly and reasonably assess situations, use common sense, and resist being drawn into confrontational situations.

· Sitting/Standing for long periods

· Standing/Moving occasionally

· Outside in various weather conditions

· Physical mobility required such as bending, reaching, pulling, stooping and lifting objects which weigh twenty-five (25) pounds or more.

· Weekends required

· Summer holidays required

· 40 hours per week

Founded by Gordon “Gordy” Whowell and family in 1955, Gordy’s Lakefront Marine has a rich history of providing fun in the sun on Geneva Lake. What began as a seasonal Boat Ride and Rental operation has evolved into a diversified company with a wide range of offerings.

For 70 years, Gordy’s has been a trusted name for boating, helping both residents and visitors make the most of their time on beautiful Lake Geneva. Our main location in Fontana sits on the tranquil west end of the lake, offering a peaceful yet vibrant hub for all things boating. In addition to our Fontana location, we proudly serve customers at our showrooms in Lake Country, WI, Fox Lake, IL, and seasonal floating locations at Burnham Harbor in Chicago, providing easy access to our premium boats and services.

At Gordy’s, “Exceptional Customer Service” is more than a motto—it’s a promise we’ve kept for seven decades. Whether you’re buying your dream boat, getting expert service, or simply stopping by for a great meal on the water, our team is dedicated to making every experience seamless and enjoyable.