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Flex Manager at Hotel Management and Consulting – Kansas City, Missouri

Hotel Management and Consulting
Kansas City, Missouri, 64101, United States
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Recently UpdatedJob Function:Executive/Management

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About This Position

Flex Manager

Exciting Opportunity: Flex Manager at Hotel Management and Consulting, in the Midwestern US!
About the Role: Hotel Management & Consulting is seeking a Flex Manager. As a Flex Manager, you will step in as Acting General Manager or Assistant General Manager for any property in need and to which they have been assigned. Once in place, the Flex Manager will fulfill all General Manager or Assistant General Manager duties, including leading a highly productive team capable of exceeding expectations while also exceeding operational and resident service standards. The Flex Manager will be instrumental in creating a high energy, positive environment with highly productive work habits for their assigned team, and a warm and inviting atmosphere for guests.
Our Culture: We believe in a performance-based culture where hard work is balanced with respect for personal life. We offer equal opportunity and advancement based on merit, and operate with a small, efficient team of hospitality professionals.
Benefits:
  • Salary: Dependent on experience, $50,000 - $55,000.
  • DailyPay Access: Flexible pay options to access your earnings when you need them.
  • Benefits: Offering medical, dental, and vision benefits, paid time off, HSA, and 401k for full-time employees.
  • Employee Assistance Program: Complementary benefit provided to all employees to assist with personal or work-related concerns.
  • Career Growth: Opportunities for advancement within the company for dedicated employees.
Primary Duties:
Leadership & Development:
  • Recruitment and hiring decisions for all internal positions, including always maintaining appropriate staff levels
  • Executes and manages programs, processes, guidelines, and policies
  • Ensure proper selection, training, counseling, and motivation of all team members, following progressive disciplinary steps and documentation as needed, up to and including termination
  • Ensure team member attitude of attentiveness
  • Know and follow all property emergency and/or accident procedures, to include training hotel staff
Financial:
  • Consistently achieve pre-established revenue goals and maximize profitability of the hotel
  • Manage labor standards and payroll
  • Collect monies from in-house guest balances, direct bills, and vending vendors
  • Review property payroll biweekly, transmittals, and other front office paperwork and reports
  • Authorize direct bill accounts and monitor the administration of Accounts Receivable
  • Follow appropriate cash control procedures
Sales & Marketing:
  • Responsible for sales and marketing of the hotel, to include in-depth knowledge of the hotel surroundings and local area
  • Facilitate lead management processes within the property and complete sales and marketing objectives each Wednesday
  • Manage and follow up on all sales leads
  • Review studio inventory management to ensure maximization of studio revenue
Guest Relations:
  • Promotes and delivers exceptional Guest Service, and cleanliness of the hotel every time to each guest
  • Ensures all guest related issues are resolved promptly and as expected
  • Responsible for maintaining the property safe, clean and in good condition - Hotel must always be Guest Ready
  • Ensure the security needs of the property and residents are met
Working Conditions
Special working conditions cover a range of circumstances from regular, evening, and weekend work.
Preferred Qualifications:
  • Bachelor's degree preferred
  • 1+ years Hotel Assistant Manager required; extended-stay hotel preferred
  • Proficient user of Medallia portal and Microsoft Office
  • Excellent team building and communication abilities
  • Strong organizational time management skills and problem-solving skills
  • Excellent communication skills: oral and written
  • Valid Driver's License required
Physical Requirements:
  • Frequently required to sit, stand, talk and hear.
  • Kneeling/squatting, standing for long periods of time
  • Ability to lift, push, and pull up to 50 lbs.
  • This position requires the ability to occasionally lift office products and supplies, up to 20 pounds.
Hotel Management and Consulting, Inc. reserves the right to modify, change, or apply this job description in any way the company desires. This job description in no way implies that these are the only duties, including essential duties, to be performed by the employee occupying this position. This job description is not an employment contract, implied or otherwise. The employment relationship remains “at will”. These job requirements are subject to change to reasonably accommodate qualified disabled individuals.
Equal employment opportunities (EEO) to all employees and applicants are provided without regard to race, color, religion, sex, gender identity, sexual orientation, pregnancy, status as a parent, national origin, age, disability (physical or mental), political affiliation, military status, or other non-merit-based factors.
We comply with applicable federal, state, and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, job transfer, leaves of absence, compensation, and training. In the event of a favorable hiring decision, we participate in E-Verify.
Any form of unlawful harassment of employees or applications for reasons based on race, color, religion, gender identity, sexual orientation, national origin, age, disability, or veteran status is strictly prohibited. Improper interference with the ability of employees to perform their expected job duties is not tolerated. Reasonable accommodation may be provided to enable individuals with disabilities to perform essential functions. We are a Drug Free workplace.

Job Location

Kansas City, Missouri, 64101, United States
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Job Location

This job is located in the Kansas City, Missouri, 64101, United States region.

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