Clinical Application Analyst I at Ellis Medicine – Schenectady, New York

Focuses on analysis of customer requirements, implementation of tools that support those requirements, and support and maintenance of EHR applications in general. Successfully coordinates a range of initiatives and projects. Possesses knowledge of assigned applications. Works under direct supervision. Takes ownership of lower-complexity issues and acts as a liaison between customer and support staff to resolve issues. Understands their placement in the service provider/customer chain of accountability that ultimately leads to the patient. Highly responsive to customers and shows an aptitude for the translation of customer requirements into feasible options within the application.

EDUCATION AND EXPERIENCE REQUIREMENTS:

Required

• Bachelor’s degree in Information Services, Business, Healthcare or related field required. Three years of experience in Information Services, Business, Healthcare or related field in lieu of a degree.
• Previous experience with Cerner Millennium Applications or Soarian Financials highly desirable.

PHYSICAL REQUIREMENTS:

The position is located indoors under normal working conditions. Should be able to push/pull 25 lb., lift/move 15 lb. from floor to table, be able to perform moderately difficult manual manipulations such as using a key board, writing and filing for extended periods of time, must be able to perform tasks which require hand-eye coordination such as data entry, typing and using photo copiers. Mobility requirements may include the ability to sit at a computer terminal or work station for a prolonged period of time in addition to being able to squat, stand and walk for a
reasonable length of time and distance.

RESPONSIBILITIES OF THE POSITION:

• Establishes and maintains an appropriate support presence with all key customers.
• Participates in, supports, and facilitates Operation led solution development.
• Develops project plans.
• Presents effective executive summaries for decision points, of varying degrees of complexity, showing options with cost/benefits defined.
• Designs, builds and tests end users’ tools, as appropriate, using best practice principles.
• Develops depth of knowledge of the application functionality that supports clinical practice.
• Defines customer goals and develops customer relationships.
• Defines customer requirements for changes that require system work or a high level of standardization and communicates with colleagues, operational owners, and other members of the resolution team.
• Facilitates collaborative decision-making, as appropriate.

Ellis Medicine is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, and will prohibit, discrimination on the basis of race, creed, color, religion, sex/gender (including pregnancy), age, national origin, disability (including pregnancy-related conditions), genetic information, predisposition or carrier status, military or veteran status, prior arrest or conviction record, marital or familial status, sexual orientation, transgender status, gender identity, gender expression, reproductive health decisions, domestic violence victim status, known relationship or association with any member of a protected class, and any other characteristic protected by applicable law violates federal, state and, where applicable, local laws , reproductive health decisions or source of payment, consistent with applicable legislation and to comply with the laws pertaining thereto.

Salary Range: $33.71-$50.56 /hour Pay is based on experience, skills, and education. Exempt positions under the Fair Labor Standards Act (FLSA) will be paid within the base salary equivalent of the stated hourly rates. The pay range may also vary within the stated range based on location.