Case Manager at Serenity Lodge INC – San Bernardino County, California

*Shift Availability - Sunday-Thursday 8:00am-4:30pm

Zinnia Health is a fast-growing integrated healthcare company with opportunities for career development. We value our employees and care for our clients. Do you have unique talents that you would like to share with others? We would love to have you join our team! As a Case Manager in a Substance Abuse Treatment Facility, you will play a crucial role in assisting individuals on their journey to recovery from substance abuse.

• Competitive Pay
• Career Development
• Tuition/Education Reimbursement
• Competitive Benefits & 401k
• Values: Integrity, Teamplay, 1% Better Each Day

SUMMARY

Zinnia Health is seeking a full-time Case Manager, CADC/Certified with CCAPP. The Case Manager is responsible for providing direct services and supportive contacts to the client and/or their families, and developing resources within the community, which are supportive to the recovery of the client. The Case Manager also functions as an advocate for the client, seeing that appropriate services are provided and assisting the client in receiving these services as appropriate. The Case Manager provides group therapy and related documentation services, along with additional ancillary services. The Case Manager is a highly qualified individual with experience regarding the nature of alcoholism and drug addiction. The Case Manager will need to be familiar with 12-Step Recovery programs and have knowledge of documenting group notes in an EMR system. Must have the ability to work as a team member and work collaboratively with the Primary Counselor and Clinical Director in providing quality treatment services and client care.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Coordinate and provide care that is safe, timely, effective, efficient, equitable, and patient-centered
• Handle case assignments, draft service plans, review case progress and determine case closure
• Communicate patient needs to a variety of care team members and follow up accordingly.
• Manage discharge plans upon completion of treatment.
• Attends clinical and administrative meetings for inter-departmental sharing of information.
• Work collaboratively with patients, families, therapist, and referral sources to ensure high quality care
• Facilitate multiple care aspects (case coordination, information sharing, etc.)
• Maintain the patient's comprehensive clinical record through detailed documentation
• Help patients make informed decisions by acting as their advocate regarding their clinical status and treatment options
• Promote quality and cost-effective interventions and outcomes
• Record cases information, complete accurately all necessary forms and produce statistical reports
• Helps navigate legal issues that patients are currently facing up to an including appearance in court hearings.
• Adhere to professional standards as outlined by protocols, rules, and regulations
• Act as the patient's advocate as it relates to insurance coverage and financial assistance
• Continually monitor and evaluate each client’s progression through their case management plan, and develop corrective action revisions to the plan as needed
• Arrange abeyance with social services, health, and governmental agencies
• Performs other duties as assigned by the supervisor, which are consistent with the position and in compliance with agency policies and procedures.

EDUCATION / EXPERIENCE

• Bachelor's Degree in the human services field preferred
• 1 to 2 years of experience in Substance Abuse and Mental Health settings
• Knowledgeable of Department of Children and Families (DCF) guidelines and Joint Commission standards
• Must be familiar with 12 Step Recovery programs
• Knowledge of Kipu - preferred
• Candidates holding a Certified Alcohol and Drug Counselor (CADC) or equivalent state-recognized credential are strongly preferred