Wholesale Manager at L'Occitane En Provence – New York, New York

YOUR ROLE
As Wholesale Manager, you will drive growth, operational excellence, and strategic account development across Military, TV channels, Independent partners, and additional wholesale accounts. You are a proactive, strategic leader with strong business acumen and a passion for building sustainable sales growth.
You will partner closely with buyers, store leaders, internal cross-functional teams, and the Sr. Manager, Wholesale to champion your accounts and ensure alignment with commercial goals and brand standards. This role requires a strategic thinker who is equally comfortable executing tactically in a fast-paced, growth-oriented environment.

PROFILE

• Strategic, commercially minded, and highly organized
• 5+ years of proven success in wholesale account development within beauty, skincare, cosmetics, or related consumer product categories
• Strong sales acumen with the ability to analyze performance, forecast needs, and develop action plans
• Exceptional communication and negotiation skills
• Skilled in building strong relationships with buyers and cross-functional partners
• Ability to balance strategic planning with agile, detail-oriented execution
• High integrity, resilient, and comfortable operating within financial and operational frameworks
• Entrepreneurial and customer-oriented with a collaborative approach
• Proficient in Microsoft Office (Excel, PowerPoint, Word, Outlook)
• Passion for the beauty industry; ambassador of the L’Occitane brand values

ROLE RESPONSIBILITIES

• Strategic Account Management & Partnerships
  • Partner with the Sr. Manager to oversee and grow the wholesale portfolio across Sell-In and Sell-Out.
    • Primary focus: Military, TV Channels, and Independents (BFSG)
    • Secondary support: Nordstrom, Ulta, Nordstrom Rack, Anthropologie
  • Serve as the lead liaison for buyers, communicating assortment updates, allocations, marketing plans, and data-driven sales recommendations.
  • Ensure monthly Sell-In and Sell-Out targets are consistently achieved.
  • Act as a champion for assigned accounts, ensuring strong alignment between internal teams and external partners.
• Marketing Planning & Execution
  • Support the Sr. Manager in building comprehensive marketing plans and overseeing flawless execution.
  • Facilitate sampling initiatives, including asset requests and order submission.
  • Track and analyze marketing ROI to inform future investment strategies.
• Sales Analysis & Business Intelligence
  • Manage weekly sales reporting across all account portals; analyze trends and highlight opportunities (e.g., top/bottom SKUs, key markets).
  • Monitor inventory levels and maintain a healthy Weeks of Supply (WOS); identify growth opportunities through improved forecasting.
  • Lead weekly business review meetings with the Sr. Manager to align on wins, obstacles, and action plans.
• Business Operations
  • Ensure accurate and timely completion of retailer intake forms, including new SKU setups, kits, and sampling/marketing program details.
  • Partner with Customer Care to track order timelines and ensure 100% accuracy.
  • Provide flexible support for evolving business needs and special projects.
• All other duties or projects as assigned

PHYSICAL & TRAVEL REQUIREMENTS

• Monday–Friday availability
• Flexible schedule as needed to support business priorities
• Travel required to the New York office and wholesale points of sale across North America

WHAT WE OFFER

• Comprehensive benefits package

• Annual discretionary corporate incentive bonus

• Competitive paid parental leave
• Generous employee discounts on our products