Hiring & Onboarding Specialist in Harrisburg, Pennsylvania at CNS Companies

Company Overview

CNS Companies is a growing portfolio of specialized businesses united by one purpose: helping companies stay compliant, reduce risk, and grow with confidence. With deep roots in transportation and expanding expertise across industries, we deliver integrated, expert-led services through our five divisions - Compliance Navigation Specialists, CNS Licensing Center, CNS Occupational Medicine, CNS Insurance, and CNS Driver Training Center.

Our reputation is built on personalized service, client-focused solutions, and a culture grounded in professionalism, integrity, and servant leadership. From supporting fleet safety and regulatory compliance to protecting employee health and delivering business-critical training, our teams partner closely with clients to solve complex operational challenges.

If you are passionate about meaningful work, collaborative teams, and making a measurable impact across industries, we invite you to join CNS Companies — a people-first organization where your expertise is valued and your growth is encouraged.

Learn more about CNS Companies:
https://www.cns-companies.com/about-us/

The Driver Specialist (Hiring & Onboarding Specialist) is responsible for overseeing and managing the Driver Qualification File (DQF) program for CNS clients. This role plays a critical part in ensuring regulatory compliance, supporting client onboarding, and delivering exceptional service to both drivers and customers. The position includes working directly one-on-one with drivers to complete onboarding documentation, ensure accurate paperwork completion, and guide drivers through compliance requirements.

• Manage and maintain the Driver Qualification File (DQF) program
• Conduct DQF audits, compile audit findings, and communicate results to Account Managers
• Coordinate onboarding for new clients and newly added drivers
• Manage DOT drug and alcohol consortium processes
• Perform DOT drug and alcohol testing services for clients and drivers
• Provide exceptional customer service and ongoing client communication
• Ensure compliance with DOT regulations and company standards
• Meet one-on-one with drivers to complete onboarding and compliance paperwork
• Guide drivers through required documentation and ensure all forms are completed accurately and efficiently

• Support the Safety Rating Upgrade team as needed
• Assist with providing DQF audit information and reporting support
• Participate in client consultations and compliance-related discussions

To be successful in this role, candidates should demonstrate the following:

• Positive, professional, and client-focused attitude
• Strong attention to detail and exceptional organizational skills
• Ability to effectively multitask and prioritize responsibilities
• Proactive, solution-oriented mindset
• Strong critical thinking and problem-solving abilities
• Proficiency with Microsoft Office applications, including Word and Excel
• Experience with QuickBooks for billing is preferred
• Excellent verbal and written communication skills
• Ability to build strong relationships with clients and team members
• General understanding of all CNS service lines to support referrals and cross-functional collaboration
• Willingness and ability to develop deep expertise in DOT regulations and compliance standards