Operations Manager at Quincaillerie Richelieu Ltee – Kitchener, Ontario

Company: Onward Hardware div of Richelieu Hardware

Reports To: General Manager Onward Hardware

Lead People. Drive Performance. Create Momentum.

We’re looking for a dynamic, people-first Operations Manager to lead our large-scale distribution centre. This role is for a hands-on leader who thrives in a fast-paced environment, builds high-performing teams, and turns operational complexity into streamlined execution.

If you believe culture drives results and that engaged teams outperform metrics alone — we want to meet you.

What You’ll Do

Lead & Inspire

Drive Operational Excellence

Build for the Future

What You Bring

Who You Are

Our customers
- More than 120,000 customers in North America: manufacturers of kitchen and bathroom cabinets, storage and closets, residential and office furniture, doors and windows, residential and commercial woodworking shops, as well as hardware retailers including big-box renovation stores.

Our team

• 3,000 people, of which almost half are dedicated to sales and marketing, and more than 50% are Richelieu shareholders.

What we offer

• A Quebec flagship: As a company proudly rooted in Quebec but present in Canada and the United States, we benefit from excellent recognition and a strong reputation.
• A mature and stable company: With more than 50 years of market experience, we offer the confidence and organizational solidity necessary for a secure work environment.
  Continuous growth: With solid financial health, our company is in constant expansion, thus opening future opportunities for all.
• Competitive compensation: We offer competitive base compensation according to the market.
  Possibility of becoming a shareholder: We believe in employee involvement and offer them the possibility of becoming shareholders.
• Work-life balance: We value a healthy and flexible work environment, allowing everyone to reconcile work and private life.
• Quality products: We commit to offering products of exceptional quality, thus satisfying our most demanding customers.