Pre-Access Representative I at Rutland Regional Medical Center – Rutland, Vermont

The Pre-Access Representative is responsible for supporting one or more traditional Pre-Access functions in accordance with RRHS policies and procedures. Functional areas include: the referral/prior authorization process, scheduling patients for elective and urgent appointments and pre-registering patients by collecting patient demographic and insurances information for both outpatient and inpatient services. The Pre-Access Representative will notify patients of pertinent visit information such as patient preps, check-in times, etc. Focus will be on patient needs, efficient use of hospital resources, and the optimization of insurance benefits for the patient and the organization.

Minimum Education

• High School diploma or equivalent.

Minimum Work Experience

• 1 year prior registration/scheduling/prior authorization experience.

Required Skills, Knowledge, and Abilities

• Demonstrated strong knowledge of Medical Terminology.
• Excellent verbal and written communication skills.
• Excellent customer service skills.
• Strong attention to detail.
• Ability to work with minimal supervision.
• Moderate knowledge in Excel, Word and Outlook.
• Demonstrated moderate knowledge of Basic Computer Skills.

Pay Range: $19.97 - $24.82