Field Service Technician at Soles Enterprises LLC – Fairmont, West Virginia

Soles Electric is looking for a talented Field Service Technician to join us in delivering excellence in customer service and craftsmanship within the Electric Motor Repair, Pump Repair, and Equipment Rebuild Industries.

Key Responsibilities:

• Installation & Maintenance: Set up, calibrate, and perform preventive maintenance on equipment.
• Troubleshooting & Repair: Diagnose and fix problems with machinery, hardware, or systems.
• Customer Support: Provide on-site service and build positive customer relationships.
• Documentation: Create detailed service reports and document processes.
• Logistics: Manage time, materials, and safely operate company vehicles.

Essential Skills:

• Technical Skills: Diagnosing, repairing, various types of rotating equipment. Operate pneumatic and hand tools, cutting torch, and mig/stick weld.
• Problem-Solving: Excellent critical thinking and troubleshooting abilities.
• Communication: Clear verbal and written skills, active listening.
• Customer Service: Professionalism, courtesy, and relationship-building.
• Soft Skills: Self-motivation, time management, adaptability, and attention to detail.

Typical Work Environment:

• Travel to various customer locations (factories, mines &businesses).
• Work indoors/outdoors, in different weather, potentially in tight or high spaces, and at underground mining facilities.

• Valid Drivers License.
• Technical certifications: MSHA
• 80hr & 40hr mine training is preferred.
• Safety Sensitive Card.

Benefits:

• Competitive pay.
• Medical, Vision & Dental Insurance offered.
• Paid vacation and sick days.
• 401k match.