Collison Center Receptionist at Asbury Automotive Group – Albuquerque, New Mexico

Collison Center Receptionist
7201 Lomas Blvd NE, Albuquerque, NM 87110, USA
Requisition ID Req #10816

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Benefits

We offer you and your family members a comprehensive benefits package including medical, vision, prescription drugs, dental, life and disability insurance, and a 401(k)-retirement plan.

Health Care
Paid Time off
Paid Holidays
401(k) Plan
Dental Care
Disability Insurance
Life Insurance
Flexible Spending Account
Employee Assistance Program
Employee Discounts
Wellness Program

LHM Casa Chevrolet Collison Center is looking for a Full Time Receptionist

Position Summary:
Receives callers, determines the nature of their business and directs callers to their destination. Answers basic inquiries, routes incoming calls, takes messages and provides basic information to all callers.

Essential Duties and Responsibilities:

When interacting with customers, seeks to deliver exceptional guest experiences by going above-and-beyond. When not interacting with guests, gives priority to helping other team members deliver exceptional guest experiences (e.g., by being highly responsive to their requests for information or assistance that will help them serve our guests).

Treats all co-workers, customers, and vendors professionally and with respect.

Attendance and Punctuality.

Adheres to Company Policies and Procedures.

Maintains a clean and organized work area.

Maintains a professional appearance and adheres to the dealership dress code.

Greets walk-in customers and determines the nature of their visit.

Answers incoming phone calls. Directs caller to appropriate department or individual or takes a thorough message.

Communicates with callers and visitors in a professional, friendly and efficient manner as per established in store process.

Monitors and keeps sufficient check and paper supply in the office.

Organizes and maintains mailing system.

Communicates messages to the appropriate parties in a timely manner.

Assists with clerical duties as requested.

Assist CR Manager in resolving complaints and all correspondence with customer.

Assists with CSI reports.

Enters CSI information into computer.

Processes CSI information according to CSI Relations Manager.

Reports on time to work and follows the schedule provided for you. Calls supervisor if he/she cannot be to work on time.

Physical Demands:

While performing the duties of this job, the employee is regularly required to sit and talk or hear.

The employee is occasionally required to stand and walk.

The employee must occasionally lift and/or move up to 10 pounds.

Specific vision abilities required by the job include close vision, and ability to adjust focus.

Note:
This is not necessarily an exhaustive list of responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this list is intended to be an accurate reflection of the current job, the dealership reserves the right to revise the functions and duties of the job or to require that additional or different tasks be performed when circumstances change (i.e. emergencies, changes in personnel, work load, rush jobs, technological developments, etc.).
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Job Details