Member Support Associate – WFH in New Orleans, Ohio at Spade Recruiting

If you’re looking for meaningful work, consistent growth, and the flexibility to work from home, this role is a strong fit. You’ll speak with members who have already requested information about their benefits—no cold outreach. Your job is to guide them through their options, answer questions, and help them complete a simple consultation process.

• Schedule and confirm appointments with members

• Conduct phone or virtual consultations

• Explain benefit programs in a clear and easy-to-understand way

• Assist members as they complete digital forms

• Maintain accurate notes and handle follow-up communication

• Strong, confident communication skills

• Basic computer competency (email, Zoom, data entry)

• Professionalism, reliability, and good time management

• No prior experience required—full training included

• Comprehensive training and ongoing mentorship

• Weekly income with performance-based bonuses

• Fast-track advancement opportunities

• Positive, supportive team environment

• Steady full-time schedule

• Remote flexibility depending on your location