Service Writer in Kernersville, North Carolina at Curtis Lane Holdings LLC

We need your education, experience and skills to complete our team! When you join our team, you will receive competitive pay, benefits after 90 days, weekends off, paid holidays, paid time off, employee discounts and more!

RESPONSIBILITIES:

• Generate service revenue
• Schedule and track timely repairs for rental and customer equipment
• Coordinate work schedules and maintain proper accounting of service technician productivity
• Effectively delegate tasks and responsibilities
• Give clear concise direction w/expectations
• Enforce a clean and orderly work environment in the shop and yard
• Promote and enforce company policies
• Promote teamwork between departments and throughout the organization
• Efficient and responsible use of email and management system
• Maintain an organized electronic filing system
• Proficiency with OEM information systems
• Has a good understanding of product maintenance requirements and typical repairs

• Minimum of 1 year service and maintenance experience
• Effective communication skills – both written and oral
• Good conflict resolution skills
• An understanding of business management