Sales Manager at SAPHIRE EVENT GROUP LLC – Walpole, Massachusetts

Be the first step in someone’s most meaningful celebration.

At Saphire Event Group, every event begins with a conversation. Our Sales Managers are often the first people couples and event hosts meet, and the role they play in shaping that experience is essential. From first inquiry to signed contract, you will guide clients through discovering our venues, imagining their event in the space, and feeling confident they have found the right place to celebrate.

We are seeking a highly organized, relationship-driven Sales Manager who enjoys both the strategy and the human side of sales. In this role you will manage an active pipeline, lead engaging venue tours, develop customized proposals, and confidently present pricing and packages. Every interaction should reflect the hospitality, professionalism, and excitement that define the Saphire experience.

Why This Role Is Special

· Help clients plan one of the most meaningful celebrations of their lives

· Represent beautiful event spaces people are excited to experience and share

· Join a family-owned hospitality company with nearly 50 years of experience creating exceptional events

· Work in stunning venues across Southern New England, offering the beauty of destination-style venues without the daily city commute

· Sell a complete hospitality experience including venue, culinary, and service, allowing clients to plan their event with confidence and simplicity

· No two days are the same, from venue tours and proposals to tastings and open houses

· Work within a collaborative hospitality team that values both client experience and sales performance

· Play a direct role in driving bookings and unforgettable events

What You’ll Do

Guide the Sales Journey

· Respond promptly to new client inquiries

· Convert inquiries into scheduled venue tours

· Lead engaging, personalized venue tours

· Maintain thoughtful, consistent follow-up

· Track all client interactions in the CRM

· Maintain an organized and active sales pipeline

Drive Bookings and Revenue

· Develop customized proposals aligned with client vision and company standards

· Present pricing, packages, and minimums clearly and confidently

· Guide conversations around options and budgets

· Secure signed contracts, deposits, and payment schedules

· Identify opportunities to enhance booking value

· Meet or exceed monthly booking and revenue goals

Deliver Exceptional Client Experience

· Provide a welcoming and seamless experience from inquiry through booking

· Build trust and excitement throughout the sales process

· Address questions and concerns with professionalism and care

· Ensure a smooth handoff to the Event Production team

Collaborate with the Team

· Share weekly updates on tours, bookings, and revenue activity

· Participate in tastings, open houses, and marketing initiatives

· Collaborate with Sales, Marketing, Production, and Leadership teams

· Contribute ideas to strengthen sales systems and strategy

Who You Are

· Relationship-driven with a strong sense of ownership

· Goal-oriented and motivated by results

· A confident communicator, both written and verbal

· Highly organized with excellent follow-up habits

· Comfortable discussing pricing and guiding client decisions

· Adaptable and positive in a fast-paced environment

· Experience in hospitality, weddings, or event sales preferred

· Comfortable working with CRM systems and Microsoft Office

· You understand that great hospitality and strong sales performance go hand in hand

How You’ll Know You’re Thriving

· Strong tour-to-booking conversion rates

· Monthly sales goals achieved or exceeded

· Healthy average booking value

· A well-managed pipeline

· Clients who feel confident and excited to celebrate with Saphire

Compensation & Growth

· Competitive base salary with commission tied to bookings and revenue performance

· Opportunity to exceed earnings through strong results

· Growth potential within a growing hospitality and events company

Schedule & Expectations

· Full-time position

· Summer flexibility from Memorial Day through Labor Day, including reduced hours and one dedicated weekend day off

· Flexible availability for evenings, weekends, and select holidays

· Extended hours during peak booking season

Work Environment

· Collaborative office culture rooted in teamwork

· Frequent on-site venue tours throughout event spaces

· Fast-paced hospitality environment centered around celebrations