Director Sales and Marketing at St Joseph Village – COPPELL, Texas

St. Joseph Village is immediately hiring for a Director of Sales and Marketing. Wonderful environment and strong teammate relationships!

Director of Sales will act as a liaison between the community and the local referral community, providing community relations, sales activity, and the results necessary to achieve the communitys sales and move- in goals.

Leadership & Functional Oversight

Provide functional (dotted-line) leadership to Sales & Marketing Directors at assigned communities, ensuring alignment with corporate sales standards and goals.

Coach Independent Living (IL) sales teams on best practices in relationship selling, closing techniques, CRM utilization, lead management, and pipeline development.

Model Forefront Livings values of Diversity, Integrity, Stewardship, and Compassion in all interactions with teammates, residents, families, and external partners.

Sales Strategy & Performance Management

Drive IL occupancy through targeted strategies that increase lead volume, improve conversion rates, and optimize the customer experience.

Conduct monthly performance reviews, analyzing sales metrics, trends, and outcomes to develop data-driven recommendations and action plans.

Support communities in evaluating and executing IL marketing plans that maximize revenue and market penetration.

Ensure consistent use of CRM tools and accurate documentation of sales activity, leads, and customer interactions.

Marketing & Market Positioning

Monitor IL marketing budgets in collaboration with community leadership and corporate partners.

Identify competitive opportunities and maintain knowledge of local market conditions, industry trends, and competitor activity.

Collaborate with corporate marketing to implement plans, campaigns, events, and promotional strategies that elevate Forefront Livings brand presence.

Encourage and support creative, community-specific initiatives to drive awareness and engagement.

Cross-Functional Collaboration

Partner with the Corporate Director and Healthcare Sales & Marketing Director in the development of annual budgets and projections.

Work closely with community operations, customer service, and other departments to resolve customer needs and support inquiry-to-move-in success.

Facilitate open communication and strong working relationships across all levels of the organization.

Other Duties

Travel regularly to Forefront Living locations.

Perform other duties as assigned to support organizational needs.

MINIMUM QUALIFICATIONS:

Bachelors degree in Sales, Marketing, Business Administration, Health Administration, or related field preferred.

Five years of senior living, healthcare, business development, or related sales leadership experience in a multi-site system (entry-fee sales experience preferred).

Demonstrated expertise in senior living or healthcare markets, including customer needs, sales cycles, and competitive positioning.

Strong technical and documentation skills, including proficiency with Microsoft Office and CRM systems.

Valid drivers license, clean driving record, reliable transportation, and current auto liability insurance.

Ability to maintain professionalism and stable disposition when working with residents, families, and staff.

Strong analytical, problem-solving, and organizational skills with the ability to manage multiple priorities.

Excellent verbal and written communication skills; able to influence and lead without direct authority.

Ability to handle confidential information with discretion and sound judgment.

Commitment to service excellence and continuous improvement.

Ability to meet physical demands and comply with safety policies, Employee Responsibilities, and the Resident Bill of Rights.

KNOWLEDGE, SKILLS AND ABILITIES:

Strategic sales leadership and ability to influence outcomes through coaching and collaboration.

Strong communication and customer service skills.

Demonstrated proficiency with Microsoft Office and other business software.

Ability to work independently, establish priorities, and adapt to changing conditions.

Ability to build and maintain effective relationships and professional networks.

Capacity to acquire new knowledge and perform increasingly complex tasks.

Ability to document work accurately and in a timely manner.

Ability to maintain confidentiality and exercise sound judgment.