Leasing Specialist at Park Grove Realty – Ithaca, New York

The Leasing Specialist is responsible for showing, leasing and marketing activities at the assigned property. Acts as a community ambassador between the public, the residents and the management team providing excellent customer service to all.

Essential Duties

• Contribute to various aspects of site level leasing operations.
• Complete required training specific to Fair Housing, and leasing operations through Grace Hill LMS to build foundation of industry knowledge.
• Work closely with and shadow activities of leasing and property management team members to enhance
• knowledge gained though online training.
• Manage inbound and outbound lead generations with a focus on converting leads into tours and leases.
• Schedule and conduct tours of apartments and answer prospective resident’s questions.
• Provide a professional, positive, and engaging experience for prospects while touring the apartment homes
• and community.
• Assist with processing rental applications, lease agreements, and corresponding lease documents.
• Assist management team in preparation of target apartments, common areas and amenity areas ensuring a
• great first impression to prospects.
• Assist with daily, weekly & monthly tasks established to improve social media and marketing presence of
• assigned property.
• Routinely evaluate and have awareness of curb-appeal of the property. Pick up trash or debris daily upon
• inspection.

Required Education and Experience

High School Diploma Required. Working toward a degree in Business, Marketing or Communications. Excellent communications skills, both written and oral. Proficiency in MS Office with aptitude for learning industry specific cloud-based applications a must. Previous customer service experience desired. Reliable transportation to & from the office with valid Driver’s License required.

Required Competencies and Skills

• Excellent interpersonal and communication skills both written and verbal.
• Excellent time management, problem solving and math skills.
• Proficient with Microsoft Office and aptitude for learning industry specific cloud-based ERP software.
• Ability to navigate computer system data quickly and efficiently.
• Detail oriented with high level of accountability, accuracy, and efficiency, especially when multitasking.
• Ethical conduct, integrity, and trust.
• Adaptability through periods of change and growth.
• Ability to multitask based on prioritization and time sensitivity.
• Ability to manage multiple priorities and possess excellent follow-through skills.

Physical Demands and Work Environment

An individual working in this role will sit at a desk and use office equipment such as a computer, phone, photocopiers/scanners, and other peripherals. The position will also require the individual to stand, walk, use hands, reach with hands and arms, bend, and squat. The noise level in the work environment is usually moderate. This position may require lifting up to 20 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Valid Driver’s License and reliable transportation required to travel as needed for marketing & leasing activities of the property.

Salary

The expected wage range for this role is detailed below. Final compensation will be based on the candidate’s skills, experience and qualifications and will fall within the stated range in accordance with applicable state law. This position is eligible for additional incentive pay based on achievement of metrics as defined for the role.