Vice President, Unit Leader- Commercial Insurance at Virtus – Overland Park, Kansas
Virtus
Overland Park, Kansas, 66204, United States
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About This Position
Vice President, Unit Leader- Commercial Insurance
Virtus Insurance, a nine-time Best Places to Work in Insurance awardwinner, is redefining what a modern brokerage looks like. We are fast, specialized, and relentlessly clientcentric, operating across Real Estate, Hospitality, Private Capital, Benefits, Construction, Retail & Distribution, Food & Beverage and Small Business / Personal Lines. Our culture rewards ownership, excellence, and fearless pursuit.
We are looking for a proven leader who wants to build something extraordinary.
What This Role Is:
The Vice President, Real Estate Unit Leader is a highimpact leadership role responsible for managing some of the firm’s largest Commercial Real Estate clients and leading a highperforming Real Estate Client Success Unit. You will be the operational engine, the cultural standardbearer, and a key strategic partner in advancing one of Virtus’ most important industry verticals.
At scale, this role will transition to full people leadership, managing direct reports exclusively.
This is a role for someone who wants both command and accountability — and the autonomy to build a bestinclass practice within a growing national platform.
Who Thrives at Virtus:- Embody the Virtus Core Values: Better Tomorrow, Fearless Pursuit, One Virtus.
- Are energized by leading people, elevating performance, and building hightrust teams.
- Manage complex Real Estate placements with confidence and technical mastery.
- Are a disciplined operator who values process, quality, and measurable results.
- Communicate with clarity, conviction, and executive polish.
- Want a seat at the table helping shape the future of the Real Estate Practice.
- Leadership & Team Development
- Lead and mentor a full Real Estate Client Success Unit (AEs, AMs, CAS).
- Set the standard for service excellence, technical accuracy, and client experience.
- Conduct workflow reviews, renewal readiness checks, and quality audits.
- Optimize workload distribution and team capacity planning.
- Deliver real time coaching, formal evaluations, and individualized development plans.
- Recruit and retain top performers; support succession and bench strength.
- Serve as senior point of escalation for client issues, carrier obstacles, or process bottlenecks.
- Maintain compliance with all internal systems, documentation, and licensing standards.
- Lead weekly or bi-weekly alignment meetings with the team focused on performance, renewal excellence and career progression.
2. Strategic Practice Leadership
- Collaborate with Practice Leadership on service model evolution, operational strategy, and staffing structure.
- Participate in leadership meetings and support practice level forecasting and financial planning.
- Lead cross functional improvements to drive efficiency and scalable growth.
- Influence key stakeholders and help roll out new workflows and service innovations.
- Reinforce One Virtus—building cohesion, alignment, and shared accountability.
3. Book of Business Management
- Manage a personal portfolio of uppermiddlemarket Commercial Real Estate accounts until a certain Book scale is reached, then exclusively manage the Unit team members.
- Lead strategy around coverage architecture, risk transfer, stewardship reporting, and renewal planning.
- Maintain deep understanding of each client’s business model, risk exposure, operations, and strategic priorities.
- Provide executivelevel guidance on risk management, market conditions, and financial structures.
- Maintain exceptional retention and growth metrics across assigned accounts.
4. Portfolio Oversight & Technical Excellence
- Provide oversight into unit deliverables: proposals, marketing strategies, and submissions.
- Review complex placements including layered property programs, self-insured retention programs, captives, builder’s risk, management liability, cyber, and specialty structures.
- Ensure delivery meets Virtus standards for quality, accuracy, and documentation.
- Strengthen carrier and wholesaler partnerships and utilize market insights to drive strong outcomes.
- Stay current on industry trends, legal changes, and emerging Real Estate risks.
5. Operational & Financial Accountability
- Own unit KPIs: retention, renewal discipline, file quality, service plans, client satisfaction.
- Support practice profitability through revenue execution, margin discipline, and crosssell strategies.
- Ensure timely, precise completion of all renewals, endorsements, certificates, audits, and communications.
- Support producers in strategic planning and new business opportunities.
- 5–10+ years commercial insurance experience with proven Real Estate specialization.
- Direct experience leading, coaching, or managing within a brokerage environment.
- Deep technical understanding of complex Real Estate risks and placements.
- Strong negotiation skills and ability to build connection quickly.
- Proficient with modern systems, workflows, insurance platforms and Microsoft 365.
- Exceptional communication skills including public speaking and executive presentation.
- Bachelor’s degree preferred; CPCU or related designations strongly preferred.
- Active Property & Casualty license.
- Expertise in large Real Estate programs, alternative risk, captives, aggregate deductibles, and self-insured retention structures.
- Experience leading large multistakeholder engagements at scale.
- Proven track record of team performance improvement and operational excellence.
- Prior Unit Manager, Client Service Leader, or similar leadership experience at a top brokerage.
Physical Requirements:
The employee must be able to sit, use hands to handle or feel, talk or hear frequently; and occasionally stand, walk, and reach with hands and arms. Must have close and distance vision.
Travel:
Approximately 10%-20% dependent on client needs.
Why Join Virtus?
Virtus offers the freedom and trust to build a worldclass practice within a supportive, highperformance environment. We invest in our people through:
•Market-leading compensation and bonus programs
•401(k)
•Health, dental, and vision
•Unlimited PTO
•Continuous professional development
•An entrepreneurial culture where great ideas become reality
Push Forward – We've got your back!
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Job Location
Overland Park, Kansas, 66204, United States
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