Clinical Training Specialist - Charleston at Avita Medical Americas, LLC – Charleston, South Carolina

Welcome to the future of wound care. AVITA Medical is a therapeutic, acute wound care company leading the development and commercialization of novel wound therapy technologies and skin reconstruction solutions designed to Heal at the Speed of Life™. Our portfolio includes the RECELL® System, which uses a patient’s own cells to stimulate healing and repigmentation in the wound bed, Cohealyx®, a collagen dermal matrix to support cellular migration and revascularization, and PermeaDerm®, a biosynthetic wound matrix that serves as a wound temporizer or primary dressing.

As an organization, we believe:

• Patients are at the heart of everything we do
• Our employees are the lifeblood of AVITA Medical
• Passion is key to making a difference
• Quality impacts everything we do
• Integrity is essential to our success

The Clinical Training Specialist will drive utilization of AVITA products through education and by serving in an advisory role to our clinical customers regarding AVITA formularies, protocols, policies and procedures. This will include implementation of internal and external educational programs designed to advance the medical, clinical, scientific, and economic understanding of therapies or indications aligned with AVITA's interests.

To be an integral part of the AVITA team, working closely with Sales, Marketing and Medical Affairs to identify and assist in development of clinical educational resources to support key AVITA accounts.

• BS, NP, PA, RN/BSN, RN/MSN or other relevant degrees or certifications, with active license and in good standing.
• Must be able to be vendor credentialed for all hospital burn & trauma centers, including Parallon and HealthTrust Verified Professionals.
• Ability to travel extensively (approx. 60-70%) as needed within the assigned territory, including overnights weekly via air and or vehicle travel.
• Ability to cover accounts outside of assigned territory on an as needed basis to assure seamless customer support.
• Previous experience with education and training in a clinical setting.
• A clinical skill-set that includes drive and self-motivation, strong interpersonal and communication skills, the ability to plan, organize, close and deliver, and the capacity to work autonomously.
• Excellent interpersonal skills, interfacing with multiple constituencies including burn surgeons, operating room staff, burn/trauma/ICU nurses and sales staff in order to effectively build relationships with external customers and internal team members.
• Entrepreneurial spirit with a competitive drive, and a work ethic conducive to success.
• Initiative and follow-through on tasks, collaborative across cross functional teams, and ability to extend past the expressed Clinical Training Specialist requirements, as needed. Continuously work to improve own performance by pursuing opportunities for learning and obtaining feedback on own performance.
• Acute burn care experience required. Hands on bedside clinical burn unit experience and/or medical device industry experience a plus.
• Demonstrated experience in managing projects effectively from start to completion.
• First-hand experience in working with customers, opinion leaders, operating room staff as well as broad exposure to the healthcare industry a plus.

Responsibilities

• Be the customer’s clinical expert related to the RECELL System including indications, device set-up and skin processing, dressing changes, and related aftercare through hands on training sessions, surgical case support and dressing change support.
• Clinically support and train on future devices and products as developed.
• Professionally represent AVITA in the field ensuring high levels of visibility and customer satisfaction.
• Supports cases outside of assigned territories, on an as needed basis.
• Be an integral part of the AVITA team, working closely with Sales, Marketing and Medical Affairs to identify, report, and advise of customer needs, product performance and potential sales opportunities.
• Execute clinical education programs for priority/target accounts that promote knowledge, increase product utilization and increase account revenue.
• The Clinical Training Specialist acts as a liaison with key physicians and nurses regarding clinical needs, patient management direction, and effectiveness of products.
• The Clinical Training Specialist acts as a field resource to the Marketing Department during product development, new product introductions, and product promotions.
• The Clinical Training Specialist actively participates national, regional, and local conferences to increase the company visibility and credibility.
• Meets quarterly with CTS Director to review clinical performance, target account progress, and competitive landscape.
• Operates within defined budgets and strictly with in accordance with Corporate policies and procedures.
• Performs administrative duties as defined by management, e.g., SalesForce, Insperity, Concur.

AVITA Medical is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment decisions are based on qualifications, merit, and business need.

The physical demands described here are representative of those that must be met by an individual to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit, talk, and hear, stand, walk and/or balance, use hands and fingers to type, handle, feel, grasp, push, and pull. Hand-eye coordination necessary to operate computers and various pieces of office equipment. Specific vision abilities required by this job include close vision and the ability to adjust focus. The individual is frequently required to reach with hands and arms, and repetitive motion. The individual is occasionally required to stoop, kneel, or crouch. The individual may occasionally lift and/or move up to 25 pounds. Employees must demonstrate competency to observe universal precautions for infection control from blood borne pathogens and infectious diseases as required to protect from human blood and certain human body fluids. PPE would include but not limited to gloves, gowns/ aprons, masks/respirators. Respiratory Protection Program (RPP) designated positions will be subject to the federal respiratory protection standard as per 29 CFR 1910.134 requiring medical clearance and a passing Fit test to don a respirator. Additionally, as per the same regulation, facial hair affecting the seal on a tight-fitting negative pressure respirator is not allowable for Respiratory Protection Program (RPP) designated positions.

AVITA Medical is an E-Verify participant.

AVITA Medical recognizes the role of information security in ensuring that users have access to the information they require to carry out their work in a secure manner. AVITA Medical is committed to protecting the security of its information and information systems. As such, each role within AVITA Medical must demonstrate the same commitment to information security.