Picks Server AM at FALCON HOTEL CORP – Springfield, Massachusetts

Restaurant Server - Hotel

Join our dynamic hospitality team as a Restaurant Server at our esteemed hotel, where guest satisfaction and exceptional service are our top priorities. We are seeking a friendly, attentive, and professional individual to provide an outstanding dining experience for our guests. If you enjoy working in a fast-paced environment and have a passion for hospitality, we invite you to apply and become part of our welcoming team.

Key Responsibilities:

- Greet guests warmly and present menus with enthusiasm

- Take accurate food and beverage orders and relay them efficiently to the kitchen and bar staff

- Serve food and drinks promptly, ensuring presentation and quality meet standards

- Assist guests with menu selections and provide recommendations when needed

- Ensure guest satisfaction by checking in during meals and addressing any concerns promptly

- Maintain cleanliness and organization of the dining area, including tables, utensils, and service stations

- Process payments accurately and handle cash or credit transactions

- Follow all safety, sanitation, and health regulations

Skills and Qualifications:

- Previous experience as a restaurant server or in a customer service role preferred

- Excellent communication and interpersonal skills

- Ability to work efficiently in a fast-paced environment

- Strong attention to detail and organizational skills

- Ability to stand for extended periods and carry trays or dishes

- Knowledge of food and beverage menus and service standards

- Positive attitude and team-oriented mindset

- Flexibility to work evenings, weekends, and holidays as required

We pride ourselves on fostering a positive work environment that encourages growth and development. Join us and be part of a team dedicated to delivering memorable experiences to our guests while advancing your hospitality career.