Installation Service Technician at TraXtion – Irving, Texas

About TraXtion
At TraXtion, we foster a culture of teamwork, respect, and discipline. Our diverse and inclusive team values hard work, collaboration, personal growth, and creative problem solving, all while ensuring a fun and dynamic environment.
We embrace a “work hard, play hard” mentality and prioritize trust, critical thinking, and team-oriented spirit. From social events and recognition programs to our military-friendly policies and casual dress code, TraXtion is more than just a software organization—we’re a family. Come grow with us as we continue to innovate and drive success together.

Job Summary
The Installation Service Technician plays a key role in ensuring the successful installation, servicing, and support of TraXtion equipment at client locations. This position requires technical proficiency, strong communication skills, and the ability to work independently while maintaining professionalism on-site.

What You’ll Do
• Travel to customer sites for equipment installations and service calls, providing timely, professional, and high-quality support.
• Conduct site surveys to determine optimal equipment placement and installation requirements.
• Install all necessary hardware, cables, and molding for TraXtion systems, ensuring functionality and compliance with safety standards.
• Perform diagnostic testing, troubleshoot issues, and collaborate with support and engineering teams to resolve technical challenges.
• Operate and maintain tools, equipment, and power tools (e.g., hammer drills, drill drivers) safely and efficiently.
• Document installation details, service activity, and system performance for each task.
• Provide clients with clear verbal and written instructions for equipment operation and maintenance.
• Maintain familiarity with TraXtion product lines, including hardware specifications and system updates.

What You Bring
Required:
• High school diploma or equivalent (trade school or college degree preferred).
• Minimum 3 years of experience installing, servicing, or troubleshooting technical equipment.
• Strong mechanical and problem-solving skills with the ability to work independently.
• Proficiency with PCs, tablets, and Microsoft Office applications.
• Ability to lift up to 80 lbs. and work in varied environments (indoor/outdoor, ladders, confined spaces).
• Valid driver’s license and ability to travel up to 90% (including Canada, Hawaii, and Puerto Rico).
Preferred:
• Experience with Ethernet
etwork systems.
• Prior experience in technical field installations or servicing electronic/mechanical systems.
• Excellent customer service and communication skills with a professional, client-focused demeanor.

What We Offer
• Competitive pay, performance incentives, and growth opportunities
• A comprehensive benefits package for your health, finances, and work-life balance
• Supportive team culture with regular recognition and development
• Paid time off, holidays, and flexible scheduling options (where applicable)
• Access to tools, resources, and programs that support your success—personally and professionally
• An inclusive workplace where your voice and perspective matter

Evergreen Posting Notice
This position is part of TraXtion’s evergreen hiring program, meaning applications are accepted on an ongoing basis to maintain a pipeline of qualified candidates.
Applications will be retained for up to 12 months and reviewed as openings become available.
If your experience aligns with current needs, a member of our team will reach out to discuss next steps.

Apply Today!
Submit your resume and a brief message on why you’d be a great fit for TraXtion. We read every application and look forward to connecting!