Janitorial Supervisor at Knight Facilities Management Inc – Queens, New York

Janitorial Supervisor

SUMMARY

The Facilities Supervisor is the lead management representative at a site. The position plans, directs, and coordinates all operational activities within the standards and policies and procedures set forth by the Company and the Customer.

PRIMARY RESPONSIBILITIES

• Oversee all day-to-day operations, including, but not limited to: cleaning activities, budget analysis, cost savings initiatives, customer interaction, and safety protocol.
• Confer with customers and corporate staff members
  1. Attend daily site meetings (as required) with customer personnel
  2. Identify the client’s senior managers and encourage feedback on performance. Resolve any major complaint or problem immediately and ensure root-cause corrections are implemented. Identify new business opportunities for projects, contract staffing, and new services.
• Ensure regulatory and standard health and safety requirements are in place and are being properly administered.
  1. Ensure that all staff and subcontractors are trained in and fully comply with the safety policies and procedures.
  2. Review all safety incident reports and corrective actions to prevent future recurrence. Observe safety practices and conduct safety briefings for all Leaders & supervisors.
• Manage, Modify and maintain all project plans; schedule activities, track time expended, etc…
  1. Categorize and prioritize facility project work with input and concurrence from customer Leadership.
  2. Facilitate the Implementation of Facility-Related Projects on Site through the entire project life cycle.
  3. Proactively develop plans to maintain site operations after failure of key facility system components.

• Confirm the site’s plan for material, tools, and equipment specifications, inventory levels, and training and delivery programs. Review flat-rate billing programs and coordinate invoice approval and billing procedures to expedite timely payment by customers for material items. Drive suppliers to promote new technologies to improve performance and reduce costs.

• Manage and report overtime.
• Interface with regulatory agencies and municipalities.

• Oversee service and material procurement, subcontracts and contract administration, and payment. Ensure that all corporate procedures for purchasing, customer invoicing and collection, contractor invoice approval, and processing are met.
• Review and submit for approval the contracts and agreements with suppliers, distributors, government agencies, and other organizational entities.
• Ensure all required standards set forth by the organization (Health & Safety, Quality, Environmental, & Cost) are in place and executed.
• Prepare budgets for approval, including those for funding and implementation of programs.
• Perform Cost Estimates for Projects.
• Back up for supervisor tasks over the workforce (as needed).
• Assign and delegate responsibilities to subordinates as necessary.

ADDITIONAL RESPONSIBILITIES

• As assigned

KNOWLEDGE AND SKILL REQUIREMENTS

• Focus on a safe work environment
• Available 24/7 to deal with issues that may occur outside of regular work hours
• Sound judgement and decision making – Consider the relative costs and benefits of potential actions to choose the most appropriate decision.
• Attention to detail and communication
• Critical thinking – Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
• Active listener – Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times
• Oral and written comprehension
• Organization

WORK STYLES

• Integrity – Job requires being honest and ethical.
• Leadership – Job requires a willingness to lead, take charge, and offer opinions and direction.
• Initiative – Job requires a willingness to take on responsibilities and challenges.
• Stress Tolerance – Job requires accepting criticism and dealing calmly and effectively with high stress situations.
• Achievement/Effort – Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks.
• Dependability – Job requires being reliable, responsible, and dependable, and fulfilling obligations.
• Independence – Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.
• Persistence – Job requires persistence in the face of obstacles.
• Adaptability/Flexibility – Job requires being open to change (positive or negative) and to considerable variety in the workplace.
• Cooperation – Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.