Community Social Services Technician at Caldwell County, NC – Lenoir, North Carolina

SOCIAL SERVICES

Caldwell County Department of Social Services envisions a community where every person feels included, supported, and valued and every action we take intentionally contributes to the ongoing improvement and strengthening of our community. We strive to create a positive impact and are committed to ensuring the safety and improving the welfare of every citizen we serve.

If you are committed to supporting our mission and want to be a part of our dynamic workforce driven by teamwork and support to improve the lives of every person we encounter, we would love for you to come join our team!

Caldwell County offers competitive salary along with a benefit package that can be tailored to suit your family’s needs.

The primary duties of this specific position include scheduling and safely transporting clients to and from visits, appointments, school, day care, drug screens, and other appointments deemed appropriate by the case Social Worker. This person must be organized, dependable, and have excellent communication skills to coordinate and carry out the above tasks.

This employee may work with clients who have mental illnesses, drug/alcohol abuse issues and/or child abuse and neglect issues among other problems. This employee may work with clients who live in substandard housing or who live in lower income neighborhoods. The employee may need to demonstrate physical tasks such as housekeeping, safely holding a baby, carrying young children, etc. This employee may be required to testify in court in cases where children have been removed from their home. This employee must communicate well and provide regular written progress reports of his/her work with clients to the DSS Social Worker of the case. This employee may supervise family visitation between parents/caregivers and children in care by observing interactions, intervening when inappropriate behaviors occur, modeling appropriate parenting and discipline techniques, and maintaining thorough documentation while ensuring confidentiality. This employee may transport children and youth to medical, educational, social, and other required appointments to ensure timely access to necessary services.

Basic knowledge of the social, economic, and environments conditions of clients to be served; working knowledge of and ability to enlist the aid of available community resources; skill in basic reading, writing, and simple mathematics; ability to establish rapport and relate to population served and a variety of service disciplines (social workers, doctor, teachers) and community businesses; ability to prepare and maintain reports of activities; ability to exercise good judgment in appraising situations; ability to verbally communicate findings. A valid driver’s license and excellent/safe driving record is needed.

Training and Experience: Demonstrate possession of knowledge, skills, and abilities gained through at least one year of experience in performing tasks similar to the ones assigned.