BARISTA at GAIA USA LLC – Miami, Florida

About the Role:

As a Barista, you will be the face of our coffee shop, delivering exceptional beverage and food experiences to our guests. Your primary goal is to craft high-quality coffee and specialty drinks while maintaining a welcoming and efficient environment. You will engage with customers to understand their preferences and provide personalized service that encourages repeat visits. This role requires balancing speed and accuracy in a fast-paced setting, ensuring all health and safety standards are met. Ultimately, your efforts will contribute to creating a memorable and enjoyable atmosphere that supports the overall success of the establishment.

Minimum Qualifications:

• High school diploma or equivalent.
• Previous experience in a customer service or food preparation role.
• Ability to perform repetitive motions and stand for extended periods.
• Strong communication skills and a friendly, approachable demeanor.
• Availability to work a flexible schedule including early mornings, evenings, weekends, and holidays.

Preferred Qualifications:

• Experience working as a barista or in a coffee shop environment.
• Knowledge of coffee brewing techniques and equipment maintenance.
• Basic understanding of food safety standards and certifications.
• Ability to multitask effectively in a fast-paced setting.
• Creative mindset to contribute to new beverage ideas and presentation.

Responsibilities:

• Prepare and serve a variety of coffee and tea beverages according to standardized recipes and customer preferences.
• Greet and interact with customers in a friendly and professional manner, addressing questions and providing recommendations.
• Maintain cleanliness and organization of the work area, including equipment, utensils, and seating spaces.
• Handle cash and electronic transactions accurately and efficiently using the point-of-sale system.
• Manage multiple orders simultaneously while ensuring quality and timely delivery.
• Restock supplies and ingredients as needed to ensure smooth daily operations.
• Adhere to all food safety and hygiene regulations to maintain a safe environment for customers and staff.

Skills:

The required skills such as repetitive motions and multitasking abilities are essential for efficiently preparing multiple orders while maintaining quality. Guest service and professionalism ensure that every customer interaction is positive and welcoming, fostering loyalty and satisfaction. Creativity allows you to customize drinks and contribute to menu innovation, enhancing the overall customer experience. Patience is vital when managing busy periods and addressing customer needs calmly and effectively. Additionally, a flexible schedule enables you to adapt to varying business hours and peak times, ensuring consistent service availability.