Program Assistant at Treasure Valley Community College (OR) – Ontario, Oregon

The STEP Assistant will perform a variety of clerical and administrative duties in support of STEP and the staff working within the STEP program. A primary focus will be to maintain records, assist students, staff or the public, according to office function.

This is a part-time position, working approximately 10 hours per week with a flexible schedule.

Interacts as potential first point of contact for the department and assists students, staff and others with their questions in person, by phone, through email or social media. Handle department incoming and outgoing mail.

Manage media/virtual/phone communication with current, former and prospective students via social media, audio/video recordings, Zoom meetings, MS team meetings, text, email, phone, and other programs and/or software.

Organize and complete prospective and enrolled student files. Ensure that all enrolled STEP student folders include all pertinent and required information for reporting purposes.

Generate and file reports and correspondence. Create, update and process programmatic reports (enrollment, student status, exiting, grant details, etc.) for staff as requested.

Gather materials, type agendas, record and distribute minutes of meetings as directed by department supervisor.

Purchase and/or order office supplies.

Use college software to retrieve and track student progress.

Help reconcile and file expenditures, requisitions, and other budget documents including purchase orders and receipts.

Attend professional growth training and/or conferences as budgeted and assigned.

Assist with other duties as assigned.

MANDATORY: High School diploma, GED or equivalent and one year of clerical or administration support experience. Requires the use of general office principles and techniques of secretarial practices. Proficient use of but not limited to computer programs and software, internet, multiline phone, and additional office equipment. Must be or become familiar with policies and programs related to department served.

PREFERRED: Associates degree and two years of office or related experience in a higher education setting.