Account Manager at T-Brothers Logistics LLC – Saint Paul, Minnesota

About the Role:

The Account Manager will serve as the primary point of contact for large and key accounts, ensuring the delivery of exceptional service and fostering long-term client relationships. This role is pivotal in driving new business development while managing and expanding existing customer accounts across regional and national levels. The successful candidate will strategically develop account plans that align with client goals and company objectives, maximizing revenue growth and customer satisfaction. Collaboration with cross-functional teams, including inside sales and marketing, will be essential to tailor solutions that meet client needs and market demands. Ultimately, the Account Manager will contribute significantly to the company’s market presence and profitability by effectively managing and growing a diverse portfolio of accounts within the United States.

Minimum Qualifications:

• Bachelor’s degree in Business, Marketing, or a related field.
• Proven experience in account management, specifically handling large or key accounts.
• Demonstrated success in new business development and inside sales.
• Strong knowledge of national and regional sales strategies.
• Excellent communication, negotiation, and interpersonal skills.

Preferred Qualifications:

• Experience working within the United States market across multiple regions.
• Familiarity with CRM software and sales analytics tools.
• Advanced degree or relevant professional certifications in sales or account management.
• Background in managing customer accounts in a B2B environment.
• Ability to travel as needed to meet with clients and attend industry events.

Responsibilities:

• Manage and nurture relationships with large and key accounts to ensure client retention and satisfaction.
• Identify and pursue new business opportunities within assigned territories and national accounts.
• Develop and execute strategic account plans to achieve sales targets and revenue growth.
• Collaborate with inside sales and other internal teams to coordinate efforts and deliver customized solutions.
• Monitor market trends and competitor activities to proactively address client needs and maintain competitive advantage.
• Prepare and present regular reports on account status, sales forecasts, and business development progress.
• Negotiate contracts and agreements to maximize profitability while maintaining strong client partnerships.

Skills:

The required skills such as large account management and key account development are utilized daily to build and maintain strong client relationships, ensuring their needs are met and exceeded. New business development skills enable the Account Manager to identify and capitalize on growth opportunities within existing and new customer accounts. Inside sales expertise supports collaboration with internal teams to streamline sales processes and enhance customer engagement. Knowledge of national and regional sales dynamics allows the Account Manager to tailor strategies that align with market conditions and client expectations. Preferred skills like CRM proficiency and experience in B2B environments further enhance the ability to analyze data, track performance, and deliver customized solutions that drive business success.