Salon Manager at YELLOWSTONE CLUB – Big Sky, Montana

Yellowstone Club is paradise in Montana. A private residential community in Big Sky, Montana, Yellowstone Club offers its members the world’s only private ski and golf community. With fabulous skiing and snowboarding and the most gorgeous spring and summer weather to enjoy the 18-hole golf course, rivers, hiking, biking, and more, our Members love being a part of this exceptional community. Our employees make the Yellowstone Club experience come alive. If you would love being a part of the Montana charm and providing the highest level of guest service, ensuring no detail is too small to overlook, and being a part of creating experiences, then Yellowstone Club is looking for you.

Yellowstone Club’s Health & Wellness department is currently seeking candidates for a Salon Manager. This is a full-time year-round position located in Big Sky, Montana.

The Salon Manager is responsible for delivering exceptional cosmetic services to Yellowstone Club members and guests, including hair treatments, cosmetic applications, and manicures/pedicures for both aesthetic and therapeutic purposes. This role also provides personalized recommendations for hair and nail care regimens tailored to individual needs.

In addition to service delivery, the Salon Manager oversees all aspects of salon operations—ensuring outstanding member experiences, effective staff management, and strict adherence to company standards. The position is accountable for driving revenue growth, fostering a positive and professional work environment, and maintaining compliance with health and safety regulations.

Major Responsibilities:

• Ensure that each Member and guest receives outstanding service in a friendly environment which includes greeting and acknowledging every Member and guest, maintaining outstanding service standards, solid product knowledge and all other components of guest service.
• Empowered to guarantee total Member satisfaction, display hospitality and professionalism to our Members at all times, take pride in representing Yellowstone Club professionally with our members and guests and assure that all transactions are handled in a legal and ethical manner.
• Understand and apply all property safety and security procedures to maintain a secure and safe environment for team members, Members, and guests at all times. In the event of an accident or emergency, seek medical attention if necessary and contact the Director of Health & Wellness or Human Resources immediately.
• Talent acquisition and workforce retention within the Salon. A focus on emphasizing the full cycle from attracting top candidates to nurturing their growth and commitment to the organization.
• Maintain a favorable working relationship with all Yellowstone Club team members to foster and promote a positive working environment.

Essential Job Functions:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Review and make hair style recommendations to members based on hair and physical characteristics.
• Provide scalp/hair treatments such as haircuts, styling, chemical services and therapeutic hair and scalp treatments for members.
• Fill in for team members as necessary to provide services and maintain operational standards.
• Greet and treat Members and guests in a professional and friendly manner.
• At the beginning of each shift, check all supplies to ensure adequate stock; replenish from the stock room as necessary.
• Maintain the cleanliness of the work area and sanitize all tools such as scissors and combs.
• Demonstrate and sell hair care and other salon products and spa treatments.

Other Duties and Responsibilities:

• Perform all duties and responsibilities in a timely and efficient manner in accordance with established Club policies, procedures, and standards of service to achieve the overall objectives of this position.
• Meet departmental productivity, organization, punctuality/attendance and consistency standards.

• Maintain a positive and respectful attitude.
• Treat Members, guests, vendors, customers and co-workers with professionalism and respect at all times.
• Maintain privacy of our Members at all time.
• Maintain a clean and neat appearance at all times.
• Communicate regularly and effectively with all employees, supervisors, managers and directors.
• Perform work in a safe and high quality manner.
• Project a favorable image of Yellowstone Club to Members and guests at all times.

• Must be able to work flexible work hours/schedule including evenings, weekends and holidays. Long hours may be required due to business demands.

• Communication skills are utilized a significant amount of time when interacting with clients and guests.
• Problem solving, reasoning, motivating, organizational and training abilities are used often.

• Basic math skills are used frequently.

Disclaimer:

This job description is only a summary of the typical functions of this position and should not serve as an exhaustive or comprehensive list of all the possible duties, tasks and responsibilities being performed by people assigned to this classification. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Experience/Education Required

High School diploma or equivalent plus two years’ experience in a similar environment.

Experience/Education Preferred

Valid MT Cosmetology license

Certificates & Licenses

Valid State Driver’s License

Computer Skills

Able to perform basic computer skills and willing to be trained on specific spa, salon & fitness software.

Language Ability

Able to speak clearly and effectively with Members, guests, co-workers, vendors and other Yellowstone Club departments. Able to write clearly and legibly.

Math Ability

Able to perform basic math calculations.

Reasoning Ability

Ability to solve basic problems and/or know when it is necessary to get a manager to assist in problem solving.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work for this position is usually performed in a climate-controlled environment. However, the employee may be required to work outside in extreme heat, cold, rain, wind, snow or inclement weather as the demands of the position so dictate.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is constantly required to talk and/or hear. The employee is constantly required to stand and walk, climb or balance, stoop, bend, kneel, crouch, or reach with hands and arms, and lift up to 50 pounds. The employee is also constantly required to use their vision to perform an activity such as but not limited to determining the accuracy, neatness, and thoroughness of the work assigned.

Receipt and Acknowledgment

I acknowledge and understand that:

• The job description provides a general summary of the position in which I am employed. The contents of this job description are job requirements, and, at this time, I know of no limitations which would prevent me from performing these functions with or without accommodation. I further understand that it is my responsibility to inform my supervisor if at any time I am unable to perform these functions.
• Job duties, tasks, work hours and work requirements may be changed at any time due to business demands, by the Club.
• Acceptable job performance includes completion of the job responsibilities as well as compliance with the policies, procedures, rules and regulations of Yellowstone Club.
• I have read and understand this job description as outlined herein. I have been allowed to ask questions in order to clarify any points listed on this job description.

Yellowstone Club offers great benefits including:

• Free transportation to and from Bozeman
• Medical, Dental, Vision Insurance
• Discounted Ski Pass
• Employee Ski Days
• Complimentary shift meals
• 401k eligibility and bi-weekly match
• Access to onsite fitness center 24/7
• Discounted Employee Housing in Big Sky or Gallatin Gateway
• Discounts to over 1000 retailers through ADP LifeMart
• End of season Employee Appreciation Day and retail sale

For more information about the Club, visit www.yellowstoneclub.com.

To apply, please visit www.yellowstoneclub.com and click on "YC Careers" at the bottom of the homepage.