Shift Lead at Mariposa Food Co-op – Philadelphia, Pennsylvania

Shift Lead(Full-Time/Part-Time)

Why Work With Us?

Mariposa Food Co-op is a community-owned grocery store dedicated to increasing food accessibility in our community and providing our shoppers with a wide range of affordable and high-quality products. At Mariposa, you'll be part of a team that truly makes a difference in the community.

Our staff are members of the UFCW Local 1776 union, ensuring fair wages, benefits, and a supportive work environment. If you're passionate about food and working with a purpose while contributing to a dynamic, community-focused organization, Mariposa Food Co-op is the place for you.

Starting Pay & Perks

• $15.50/hr DOE + $1.50/hr differential bumping up to a $3/hr after one year
• 20% store discount
• Paid Time Off
• Full-time employees are eligible for benefits after 90 days of employment.
• Flexible schedules between 4:00 AM – 9:30 PM (typical shifts 4–8 hours)

What You’ll Do

• Inspire and lead in creating a welcoming and positive vibe for every shopper.
• Oversee and direct Co-op Clerks
• Be equipped to perform the required tasks of any bargaining unit position, including but not limited to stocking/receiving, cashiering, and buying.
• Guide shift coverage, assign breaks
• Support management in identifying needs.
• Participate in and lead meetings as required.
• Keep accurate reports following documentation protocols.
• Deal with complaints and incidents using the Co-op's conflict resolution guidelines.
• Help us hit our goals for sales, profit, and new members.
• Run the register: Accurately process transactions using our point-of-sale (POS) system and handle cash with care.
• Keep shelves stocked: Receive and organize new deliveries, making sure products are rotated and displayed attractively.
• Uphold our mission and values
• Follow store policies and food safety standards to ensure a safe and secure shopping environment for everyone.

Who We're Looking For

• Retail or customer service experience
• Experience in a grocery or specialty store
• Genuine enthusiasm for good food, fresh produce, and quality groceries
• Strong leadership, prioritization, and communication skills
• Comfort with physical tasks like lifting up to 50 lbs, climbing ladders, and moving in a fast-paced environment in and out of various conditions
• Your interpersonal skills are top-notch, including conflict resolution, creative problem-solving, de-escalation tactics, and critical thinking.
• Willingness to learn and contribute to a diverse, collaborative workplace.

Extra Plusses (but not required!)

• Supervisor, key holder, head cashier experience in the Grocery industry.
• Supermarket experience
• Experience with co-ops or other community-based organizations
• Interest in food justice and sustainability
• Tech-savvy with G-Suite and POS database systems? Awesome!
• Your interpersonal skills are top-notch, including conflict resolution, creative problem-solving, de-escalation tactics, and critical thinking.

This position description is a summary of the typical functions of the job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks, and duties.