Learning Solutions Specialist (Guatemala) in Ciudad de Guatemala, Guam at TopDog Law LLC

The Opportunity: Join TopDog Law and Build Something Meaningful

This role is an opportunity to:

Join a rapidly growing national firm at a formative stageMake a visible, measurable impact on a rapidly growing businessGrow your skills, responsibility, and influence as the firm scalesWork alongside high-caliber, mission-driven teammates who care deeply about doing great work

We are looking for people who don’t just want a job, they want purpose and impact.

Position Summary

The Learning Solutions Specialist for TopDog Law is a full-time role reporting to the Learning Solutions Manager. This position supports the design, development, delivery, and continuous improvement of learning experiences across the organization.

This individual plays a key role in onboarding, role-based training, and ongoing development initiatives for our operations and law firm teams. The role blends facilitation, content creation, learning technology administration, and employee communication. The ideal candidate is adaptable, detail-oriented, and capable of translating complex processes into clear, engaging learning experiences across multiple formats.

To be considered for this position, you must:Be meeting expectations in your current roleBe in your current position for at least 3 months.Inform your supervisor that you are applyingAvailable to work a flexible schedule that aligns with the business needsExample Monday - Friday 6 am Guatemala/7 am Central Time to 3 pm Guatemala/4 pm Central or longer if deadlines are approachingDuties & ResponsibilitiesTraining Delivery & Facilitation

Deliver virtual and live (in-person) training sessions that promote engagement, comprehension, and application of knowledge. Facilitate onboarding experiences and role-specific programs that build employee confidence and readiness.

Examples of Work:Facilitate multi-day onboarding and role-based training programs that include company culture, systems, and core job functionsLead Day 1 New Employee Experience sessions across departmentsIncorporate interactive elements such as role-play, discussion, and applied exercisesLearning Program Support & Coordination

Partner with instructional designers, subject matter experts, and business stakeholders to support the development and execution of learning programs. Assist with needs analysis, feedback collection, and program evaluation.

Examples of Work:Draft and distribute learner surveys and analyze results to identify improvement opportunitiesCoordinate updates to training materials based on process or policy changesContent Development & Editing

Create, update, and maintain learning materials across multiple formats, ensuring clarity, accuracy, and alignment with business needs. This includes eLearning, job aids, guides, and internal communications.

Examples of Work:Develop or revise eLearning courses using tools such as Rise or RipplingDesign visual learning assets and job aids using CanvaRecord and edit training videos and walkthroughs using ScreenPalEdit existing materials for clarity, consistency, and accuracyLearning Technology & LMS Administration

Manage and maintain learning content within the Learning Management System (LMS), ensuring accurate enrollment, tracking, and reporting.

Examples of Work:Upload and organize exported courses, create learning paths, and add resources in the Learning Management System (LMS)Track course completion and generate reports for stakeholdersTroubleshoot learner access issues and support system navigationMaintain course version control and updatesEmployee Communication

Develop and deliver clear, concise employee-facing communication related to training programs, updates, and learning initiatives.

Examples of Work:Write announcements, course instructions, and follow-up communicationsCreate learning campaign messaging to drive engagement and completionPartner with leadership to communicate training expectations and timelinesAssessment & Evaluation

Support the measurement of learning effectiveness through assessments, surveys, and feedback mechanisms.

Examples of Work:Administer pre- and post-training evaluationsSupport the development of scorecards or evaluation tools for skill applicationAnalyze data to identify trends and recommend improvementsContinuous Improvement

Stay current on learning trends, tools, and best practices. Identify opportunities to improve learning experiences, processes, and content quality.

Examples of Work:Recommend enhancements to training formats, tools, or delivery methodsContribute ideas for new learning initiatives or resourcesKnowledgeExcellent virtual facilitation skillsFamiliarity with onboarding and early-tenure employee developmentWorking knowledge of LMS platforms and digital learning toolsBasic understanding of instructional design concepts and content structuringAwareness of accessibility and usability standards for learning materialsSkills

Facilitation & Delivery

Ability to deliver engaging virtual training sessions using platforms such as Microsoft Teams or ZoomSkilled at presenting information in a clear and structured wayAbility to adapt delivery style based on audience needsContent & ToolsExperience with Rise for eLearning developmentExperience using Canva for visual content creationExperience with ScreenPal for recording and editing video contentAbility to edit and refine written and visual materials for clarity and accuracyTechnical SkillsProficiency in Google WorkspaceExperience managing LMS enrollments, reporting, and content updatesCommunicationClear written and verbal communication skillsAbility to write effective employee-facing communicationComfortable collaborating with cross-functional partnersOrganization & ExecutionAbility to manage multiple projects and deadlinesAttention to detail in content development and system managementAbilitiesTranslate complex processes into simple, learner-friendly materialsBalance independent work with collaboration across teamsAdapt quickly to changing priorities and business needsIdentify gaps in learning materials and take initiative to address themMaintain accuracy and consistency across all learning assetsBehaviorsAdaptability in a fast-paced environmentCollaboration with stakeholders and subject matter expertsProfessionalism in communication and deliveryAccountability for deliverables and timelinesCuriosity about business processes and learner needsCommitment to continuous improvementMinimum QualificationsBachelor’s degree or equivalent professional experienceMinimum of 2 years of experience in learning and development, education, marketing, sales, communication, training, or a related fieldExperience working with an LMS and digital learning toolsExperience creating and editing learning content and employee communications