Sr. Content Strategist in New York at Jobgether

You will own the platform's content strategy and editorial governance, ensuring that information is consistent, accessible, and aligned with user needs and program objectives. Your responsibilities will include:

• Develop and maintain the platform's content strategy in alignment with program objectives, quarterly OKRs, and the product roadmap.

• Establish and manage content guidelines, editorial standards, style guides, and workflows to ensure consistency across multiple contributing agency offices.

• Lead content and data governance initiatives, including standardized documentation, guided authoring processes, and role-based publishing workflows within Drupal.

• Maintain and continuously improve the platform's information architecture, taxonomy, metadata, and naming conventions to enhance content organization and discoverability.

• Collaborate with developers and web analytics specialists to improve search relevance and content findability using tools such as Adobe Analytics and Google Search Console.

• Apply open data metadata standards, including DCAT-US, to dataset pages and supporting documentation.

• Plan and lead content migration initiatives, including content inventories, audits, mapping, and redirect strategies for consolidating existing agency data websites.

• Define the content strategy, taxonomy, and information architecture components of broader website consolidation initiatives and guide their implementation.

• Ensure that every new data product page includes comprehensive supporting documentation, such as plain-language descriptions, methodology documents, and data dictionaries.

• Coach agency data owners on content standards and review their submissions before publication, supporting at least 10 new data product releases annually.

• Contribute to the development and maintenance of help desk FAQs, user guides, release notes, and other user-facing communications.

• Analyze user research findings, help desk trends, and website analytics to identify content gaps and translate insights into actionable user stories with clear acceptance criteria.

• Participate in Agile ceremonies, including sprint planning, Program Increment planning, product demonstrations, and retrospectives.

• Maintain up-to-date content standards and documentation in Confluence.

• Ensure all content complies with Section 508 and WCAG 2.1 AA accessibility requirements, maintaining appropriate human oversight of AI-assisted content.

• Perform additional relevant responsibilities aligned with the role and professional qualifications.

The ideal candidate is an experienced content strategy professional with a strong background in public-facing data platforms, information architecture, and federal content governance. The following qualifications are expected:

• Bachelor's degree in Communications, English, Information Science, Library Science, Journalism, or a related discipline.

• At least 10 years of professional experience in content strategy.

• Minimum of 5 years of experience developing content guidelines and planning taxonomies for public-facing data websites.

• Demonstrated experience managing content migration projects within federal government environments.

• Experience working in Agile delivery teams and using project collaboration tools such as Jira and Confluence.

• Excellent plain-language writing and editing skills, with the ability to communicate complex information to audiences with varying levels of data literacy.

• Working knowledge of web content and document accessibility standards, particularly Section 508 and WCAG 2.1 AA.

• Ability to obtain and maintain a favorable Public Trust determination as required for a federal government contract.

• Strong organizational, analytical, and communication skills, with the ability to work autonomously and collaborate effectively with multidisciplinary teams.

Additional qualifications considered an advantage:

• Experience supporting federal health programs or working with health-related data.

• Previous involvement in consolidating multiple websites into a single digital platform.

• Familiarity with open data metadata standards such as DCAT-US 1.1, as well as data dictionaries and methodology documentation.

• Experience creating, managing, and governing content within Drupal.

• Familiarity with the U.S. Web Design System, government agency design systems, and the Digital Services Playbook.

• Experience collaborating with user researchers, including on research studies subject to the Paperwork Reduction Act.

• Master's degree in a relevant field.

• Annual salary ranging from $100,000 to $110,000, with most offers typically positioned near the midpoint, depending on experience, skills, and internal equity.

• Fully remote work arrangement anywhere within the United States.

• Flexible working hours.

• 401(k) retirement plan with employer matching.

• Medical, dental, and vision insurance.

• Flexible Spending Account (FSA).

• Company-provided short-term disability and life insurance.

• Paid parental leave.

• Paid time off (PTO).

• 11 paid holidays.

• Commuter benefits.

• Opportunity to contribute to a meaningful federal public health data initiative.

• Professional development opportunities within a collaborative, inclusive, and purpose-driven environment.

• Occasional travel to the client's headquarters in Baltimore, Maryland.