Community Manager in Herndon, Virginia at AJ Dwoskin & Associates Inc
Job Description
60 Years in the Business. Zero Interest in Standing Still.
For more than six decades, A.J. Dwoskin & Associates has owned and managed communities throughout Northern Virginia. Our longevity comes from doing the fundamentals well, investing in our properties and our people, and giving talented leaders the opportunity to make an impact.
We're looking for a Community Manager who leads with ownership, not just oversight. Reporting to the Residential Portfolio Manager, you'll run day-to-day operations for a 400+ unit multifamily community: developing your leasing, administrative, and maintenance teams, creating an exceptional resident experience, protecting the asset, and stepping in as Acting Property Manager when needed. This is a full-time, exempt position.
What You'll Do- Lead, coach, and develop the leasing, administrative, and maintenance teams, including new-hire training and performance feedback.
- Drive occupancy through leasing, renewals, and move-ins, reviewing traffic, CRM queues, and market survey data daily.
- Create a strong resident experience that supports satisfaction, retention, and community reputation by responding promptly to inquiries and service requests, supporting marketing and community events, and overseeing the Community Captain program.
- Monitor rent collection, delinquency, and ledger accuracy, and communicate variances to the Residential Portfolio Manager.
- Prepare weekly and monthly occupancy and leasing reports, and support budget variance and commission reporting.
- Ensure compliance with Fair Housing, lease policies, and local requirements through regular file reviews and application audits.
- Serve as Acting Property Manager in the Residential Portfolio Manager's absence, and present key performance indicators at Operations and Training meetings.
- Partner with other AJD teams to support portfolio-wide goals.
- 3 to 5 years of progressive multifamily property management experience, including exposure to large communities (400+ units).
- Demonstrated success in leasing, resident retention, financial management, and reporting.
- Strong understanding of Fair Housing, lease agreements, and compliance documentation.
- Leadership and team development skills, with strong customer service and conflict resolution abilities.
- Strong communication, organization, and problem-solving skills.
- Proficiency with Microsoft Office; Yardi Voyager or equivalent property management software.
- Associate or bachelor's degree preferred; designations such as NALP, CAM, ARM, or CPM Candidate preferred.
- Valid driver's license, clean driving record, and current auto insurance.
- Ability to walk and inspect the property daily, including stairs and uneven terrain, and to lift up to 25 pounds.
- Completion of AJD's Fair Housing, Diversity, and Inclusion Training within your first 30 days.
At A.J. Dwoskin & Associates, you'll have the stability of an established Northern Virginia company with the opportunity to make a visible impact.
We offer:
- Up to $4,000 annually in tuition reimbursement
- Up to $4,000 annually for professional development
- Competitive compensation and meaningful bonus opportunities
- Comprehensive employee benefits
- Ongoing feedback, coaching, and opportunities for professional growth
- Direct interaction with experienced company leadership
- The opportunity to lead a community with real accountability and ownership
- The stability and long-term perspective of a company that has successfully operated for more than 60 years
If you're ready to lead a community, develop a team, and take ownership of performance, we'd like to hear from you.
Equal opportunity and how to apply
Diversity creates a healthier atmosphere. A.J. Dwoskin is an Equal Employment Opportunity/Affirmative Action Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
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