Communications Coordinator II (OCHJF#192) in Omak, Washington at Colville Gaming LLC

1 Full-Time
Closing Date: 11/11/2026 at 4PM
Distinguishing Career Factors:
This is the second and final position in the banded series. This is a skilled position within the Marketing department with a higher level of skill in the use of the Adobe Creative Suite, website modification and email generation programs. This position does not have the responsibilities of a supervisor.

Summary:
The Communications Coordinator II is responsible for fulfilling media traffic as planned and directed by management, copywriting, creative management and production, and creation and distribution of communications. The Communications Coordinator II must have exceptional writing and creative design skills. The Communications Coordinator II must work well under pressure and have a keen eye for detail. Must have the ability to multi-task and manage projects effectively. The Communications Coordinator II must be creative, motivated, and be able to move through projects quickly without prompt. Will provide insights and input for the development and implementation of a successful, full-scale communications budget for 12 Tribes Colville Casinos.

Essential Functions:
• Practices common marketing, advertising and branding best practices.
• Works closely with the Marketing Manager for communication objectives, and strategies to ensure accurate media channel optimization tactics are in place to positively impact casino revenues, increase brand awareness, and brand recognition.
• Takes the initiative to research and obtain necessary data to make informed decisions.
• Coordinates the final communication between the Marketing Manager and key-role players to ensure timelines are met, creatives reach outlets, and advertisements are free of errors.
• Responsible for maintaining the primary website, ensuring website content meets branding standards, guest needs, legal and ethical standards.
• Responsible for maintaining email content accuracy that is free of errors, links work, and content connects to the website.
• Works with others within the Marketing team to ensure social media marketing strategies increase user impressions, followership, and guest interaction.
• Monitor online media channels and report to management issues and respond when appropriate using current departmental guidance and standards.
• Provides insights and suggestion for digital channels, including SEM, SEO, and other digital strategies identified and approved by management.
• Adhere to the company’s brand identity in all channels; logo, imagery, fonts, color etc.
• Processes assigned invoices to ensure budget reconciliation matches for Marketing Director approvals in a timely manner.
• Assist with crisis management communications and press releases in a timely and professional manner for executive approvals.
• Will be a connecting party between guests and the executive team to solve guest service issues funneled through digital channels.
• Manage multimedia design from conceptualization, through collateral revision, editing, and proofreading while ensuring strict brand compliance.
• Utilizes analytics tools and reports to understand trends and activity on communication platforms.
• When attending meetings as a representative of the marketing department, will be responsible for taking notes and distributing them to appropriate team members.
• Maintains confidentiality, as required by law, regulation, and policy.
• Provides a high standard of professionalism and guest service.
• Performs other duties or special projects as assigned.

Knowledge, Skills, and Abilities (Minimum Qualifications):
• Must be at least 21 years or older.
• High School Diploma, GED or equivalent.
• Associates degree in Business, Communications, Public Relations, Marketing, or closely related field and four (4) years of marketing, public relations, interactive marketing, web design and/or interactive advertising; OR
• Experience as a Communications Coordinator I for 24 months and able to fulfill the essential functions of the position; OR
• A combination of education and experience that demonstrates the ability to fulfill the essential functions of the position is required.
• Ability to understand, speak, communicate and/or read the English language.
• Ability to analyze data from multiple information ports by comparing and contrasting data to draw a conclusion or to identify trends.
• Ability to communicate professionally in written, verbal, and non-verbal format while portraying a friendly tone, word choice, and body language.
• Experience with Web Content Management Systems preferred.
• Must have excellent PC skills and working knowledge of Microsoft Applications and advanced knowledge and skills within the Adobe Creative Suite.
• Position requires attention to guest service, comments, posts, and reviews on-demand which requires availability that includes variable hours, overtime, days, evenings, weekends, holidays, events and promotions.
• Must present an image of excitement, enthusiasm, and outgoing personality, while being able to project a professional appearance.
• Ability to deliver a service level which creates an atmosphere that makes our guests want to return, giving each guest a positive, memorable experience.
• Commitment to routinely go above and beyond in the accomplishment of position responsibilities in an effort to play a role in the achievement of company goals.
• Ability to be flexible, self-starter, and tackle multiple tasks.
• Ability to manage and execute design from conceptualization to final design.
• Ability to write and targeted messaging to the selected audience
• Ability to manage multiple design projects in various stages of progress
• Ability to review performance data and analytics to make informed recommendations.
• Ability to handle a high stress environment with fast paced adjustments
• Ability to adjust priorities based on business demands and management direction.
• Exceptional ability to think and write in a compelling, creative way with engaging communication.
• Ability to communicate professionally in written, verbal, and non-verbal format while portraying a friendly tone, word choice, and body language.
• Demonstrated ability working as team player.
• Must possess a current and valid Washington State Driver’s License.
• Must possess a current and valid Tribal Gaming License.
• Must successfully complete Title 31, Banking Secrecy Act training upon hire and annually.
• Ability to work various shifts including evenings, holidays, weekends, and overtime.
• Ability to maintain confidentiality.

Physical Demands / Work Environment:
• Ability to drive in adverse weather conditions.
• Manual and finger dexterity as required to perform job duties.
• Ability to frequently lift and/or move up to 35 pounds.
• Ability to occasionally lift and /or move up to 50 pounds.
• Ability to frequently sit for prolonged periods of time.
• Ability to frequently walk or stand for prolonged periods of time.
• Ability to frequently bend, squat and reach.
• Must be able to tolerate frequent exposure to high noise levels, flashing lights, electronic gaming equipment, and other sensory stimuli inherent in a casino environment.
• Frequently exposed to tobacco smoke.
• Occasionally exposed to outside weather conditions, including variations in temperature and precipitation.
• May be exposed to belligerent, combative and/or intoxicated guests.
• Ability to communicate technical information and to interact with a wide variety of groups and individuals inside and outside the organization.
• Ability to plan, organize, and prioritize work processes in a high-volume environment in order to meet schedules and timelines.
• Ability to analyze data from multiple information ports by comparing and contrasting data to draw a conclusion or to identify trends.
• Sufficient visual acuity to write, recognize printed materials, computer screen, and notice non-verbal behavior.
• Speech and hearing ability to project voice to small and large audiences, carry on radio/telephone conversations, hear and grasp verbal communications and equipment prompts.

These requirements need to be met to represent knowledge, skill and ability to perform job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

CTFC IS AN INDIAN PREFERENCE EMPLOYER
Important Notice: A resume must be submitted through our hiring portal before the closing date in order to successfully apply for this position.