SERVICE WRITER in Athens, Georgia at HEYWARD ALLEN TOYOTA

NOW HIRING: AUTOMOTIVE SERVICE ADVISOR

Heyward Allen Toyota | Athens, GA

Join the Heyward Allen Toyota team and become part of a family-owned dealership with a longstanding commitment to exceptional customer service, integrity, and transparency.

We believe a great dealership starts with great people. We work hard to create a supportive, team-oriented environment where employees are valued, properly trained, and given opportunities to grow. If you enjoy working with people, thrive in a fast-paced environment, and take pride in delivering an outstanding customer experience, we'd like to meet you.

Family Owned. Community Driven. Built on Integrity.

When you join Heyward Allen, you're joining an organization that values honesty, integrity, character, service to others, and involvement in our community.

For more than 70 years, the Heyward Allen name has been part of the Athens community. We are proud of the reputation we've built and our commitment to giving back to the community we call home.

Our commitment to excellence has been recognized by the Athens Banner-Herald's Readers' Choice Awards, earning Best of Athens honors 26 of the last 27 years.

• Five-day work week
• Bi-monthly pay with direct deposit
• Medical, dental, and vision insurance
• Competitive compensation – among the best in the Greater Athens area
• Paid training and ongoing development
• Mentorship and opportunities for career advancement
• A supportive, team-oriented work environment

• Greet customers promptly and professionally, establishing a positive first impression and building rapport.
• Assist customers with their vehicle service needs and appointments.
• Communicate effectively regarding vehicle service needs, recommendations, and status updates.
• Ensure accurate documentation of customer information and service details.
• Help maintain an efficient service department workflow and a high level of customer satisfaction.
• Follow up with customers to ensure their expectations have been met and encourage feedback.
• Maintain a clean, organized, and professional work environment.
• Work collaboratively with technicians and department leadership to deliver an exceptional customer experience.

• Excellent communication and interpersonal skills.
• Strong organizational skills and attention to detail.
• Ability to multitask and perform effectively in a fast-paced environment.
• A customer-first mindset and genuine desire to help people.
• Positive attitude, strong work ethic, and team-oriented approach.
• Previous automotive service or customer service experience is a plus.
• Basic computer skills; familiarity with dealership management systems is preferred.
• Willingness to learn, accept coaching, and grow professionally.

At Heyward Allen Toyota, we believe our success is driven by our people. We invest in training, encourage professional growth, and believe in treating our employees with the same respect and integrity we expect them to show our customers.

We're not just looking for someone to fill a position. We're looking for someone who wants to become part of our team and build a career.

If you're ready to take the next step, we'd love to hear from you!

Apply today and become part of the Heyward Allen Toyota family.