Licensing Specialist in Irving, Texas at Call On Doc

CallonDoc is looking for a detail-oriented Licensing Specialist to keep our providers licensed, authorized and ready to practice in every state we serve. You will prepare and track multistate license applications and renewals, manage prescriptive authority, collaborative agreements and malpractice coverage, and catch problems before they become coverage gaps. This role reports to the Supervisor of Licensing & Credentialing.

• Prepare, submit and track initial license applications and renewals across multiple states and provider types.
• Maintain accurate provider records and monitor expiration dates for licenses, prescriptive authority, DEA registrations and national certifications.
• Coordinate collaborative or supervisory agreement filings, updates and terminations with providers, partner parties and medical boards.
• Coordinate malpractice coverage applications, updates, renewals and documentation.
• Collect and verify provider onboarding documents and identify outstanding requirements.
• Arrange fingerprints, background checks, license verifications, transcripts and other application requirements.
• Track continuing education requirements and follow up with providers.
• Communicate with licensing boards, providers and internal teams to resolve open items and prevent delays.
• Confirm state licensing requirements are met before a provider is activated in a state.
• Keep trackers and shared files current, and escalate concerns, approaching deadlines and potential coverage gaps early.

• High school diploma or GED.
• Minimum of 2 years of experience in provider licensing, credentialing or closely related healthcare administration.
• Strong organization, accuracy and confidentiality, with ownership of deadlines and proactive follow-through.
• Strong spreadsheet, document-management and email skills.
• Ability to prioritize competing deadlines, communicate outstanding requirements and escalate barriers before they cause delays.
• Availability to work Monday–Friday, 8:00 AM–4:00 PM Central Time.

• Associate’s or bachelor’s degree in healthcare administration, business administration or a related field.
• Licensing or credentialing certification.
• Direct experience managing multistate NP, PA, MD or DO licensing.
• Experience with Modio, Credentialing Spectrum, Eddy or similar licensing or credentialing platforms.

No professional license or certification is required. Training is provided on our workflows, tracking systems and state-specific processes.

Google Workspace, department tracking systems, PandaDoc, state licensing board portals, and provider verification systems.

Fully remote. Full-time, 40 paid hours per week, with a 30-minute lunch. No routine weekend or on-call coverage.