Medical Office Specialist - Atlanta in Atlanta, Georgia at MDVIP

MDVIP: Transforming Primary Care, One Patient at a TimeMDVIP is a national leader in personalized healthcare, empowering over 400,000 members to achieve their health and wellness goals through a network of more than 1,200+ primary care physicians. Our program emphasizes preventive medicine, offering comprehensive screenings, advanced diagnostics, and individualized wellness plans. Recognized as a Great Place to Work® since 2018, MDVIP is committed to excellence in patient care and employee satisfaction.
Role SummaryMDVIP Practice Management, LLC is seeking a Front Office Specialist to become a part of our team! We offer great benefits, including Health, Dental, Vision, and 401k. We also offer company paid Short-Term and Long-Term Disability plans and a basic Life and AD&D policy.
In this role, you will be an essential part of the front office team, supporting physicians, clinical staff, and patients by managing administrative workflows that ensure smooth day-to-day operations. You will handle appointment scheduling, patient registration, insurance verification, EHR documentation, cashiering, computer work, and provide exceptional customer service to patients and visitors.
Key Responsibilities:

• Work at the reception desk, answer phones, greet and communicate with patients and providers.
• Scheduling, canceling, and rescheduling patient appointments.
• Checking in patients and properly documenting registration.
• Insurance verification and verification of patient demographics.
• Filing and retrieving electronic medical records/files.
• Collecting co-pays and cash from patients, getting authorization on credit cards.
• Entering charges, payments, and balancing the day in the computer.

Required Qualifications

• High school diploma or general education degree (GED), with 2 years related business experience; or equivalent combination of education.
• 2 years of experience in a primary care practice setting is preferred.
• Knowledge of basic office equipment including copier, fax machine, and computer
• EHR experience, EPIC preferred.
• Skill in dealing with interpersonal issues and customer relations.
• Ability to handle multiple priorities at once with minimal supervision.
• Ability to organize and communicate clearly.
• Ability to maintain confidentiality of patient and employee information (HIPPA compliance).
• Basic proficiency in Microsoft Office applications with Outlook, Excel, Word and PowerPoint.

Work Environment:The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Prolonged periods of sitting and using hands/fingers for working on a computer.
• Specific vision abilities include close vision and the ability to adjust focus from near to far.
• Must talk and/or hear for significant periods of each day.
• Manual Dexterity, hand-eye coordination
• Repetitive arm/hand movements
• Color vision
• Sight acuity – far, near, depth perception
• Sitting for prolonged periods of time
• Reaching, bending, stooping, kneeling, crawling
• Hear alarms/telephone/tape recorder
• Exposure to communicable diseases
• Exposure to blood borne pathogens

Why Join MDVIP?

• Be part of a mission-driven organization leading innovation in personalized healthcare.
• Drive transformation and growth in a dynamic, fast-paced environment.
• Competitive compensation: attractive base salary complemented by performance-based incentives for eligible roles.
• Comprehensive benefits: health, dental, vision insurance, and retirement plans.
• Professional development: access to ongoing training and leadership development programs.
• Positive work environment: consistently recognized as a Great Place to Work®, fostering a culture of collaboration and excellence.

MDVIP is an Equal Opportunity Employer and is committed to fostering an inclusive and diverse workplace. We welcome applicants of all backgrounds and do not discriminate based on race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected status. We believe that diversity and inclusion drive innovation and strengthen our company culture.
If you require accommodation during the application or interview process, please let us know, and we will be happy to assist.
Pay Transparency: Our compensation reflects the cost of labor across appropriate US geographic markets. Pay is based on several factors including but not limited to market location and may vary depending on job-related knowledge, skills, and education/training and a candidate's work experience. Hired applicants are offered annual incentive compensation programs, subject to applicable eligibility requirements. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance. The company offers the following benefits for this position, subject to applicable eligibility requirements. Medical/prescription drug coverage, Dental coverage, Vision coverage, Flexible Spending Account, Health Savings Account, Dependent Care Flexible Spending Account, Basic and Supplemental Life Insurance & Accidental Death and Dismemberment, Disability Income Protection Plan, Employee Assistance Program, 401(k) retirement program, Vacation, Paid Holidays and Personal time, Paid Sick and Family and Medical Leave time as required by law.

CompensationThe base pay range for this role is $21 – $23 per hour.