Intern (Erie/LD&B) in Harrisonburg, Virginia at Layman Diener Borntrager Insurance Agency

The Intern will gain insight and experience by rotating through all LD&B divisions. The Intern will be encouraged to share ideas that improve the business. This position requires an ability to excel in verbal communication, think critically, and maintain a level of professionalism. The individual will be working through a detailed training plan and completing various tasks that include, but is not limited to, the Erie internship curriculum, as well as gaining a holistic approach to LD&B’s functions, our brand, and overall concept of our company. The Intern will be resourceful, proactive, and able to work under pressure at times to handle a broad range of activities in a timely manner. As a representative of the organization, the Intern aligns personally with the organization’s values as reflected in the LD&B BLUEprint and models these values on a daily basis.

Essential Duties & Responsibilities

• Complete a variety of training material from Erie Insurance Agency and LD&B.
• Learn and understand agency-wide material through means of virtual training, as well as self-study options during the internship program.
• Assist in daily tasks and projects that will support team members throughout the organization.
• Develop a well-rounded understanding of organizational guidelines, protocols, and documentation.
• Become accustomed to different types of system software and tools that are used throughout LD&B.
• Obtain a P&C agent/producer license by the end of the internship program.
• Demonstrate regular and reliable attendance.
• Maintain a strong work ethic with a total commitment to success and consistently demonstrate our BLUEprint values every day.
• Other duties as assigned.

Education, Requirements, Qualifications & Skills

• High school diploma or equivalent required.
• Prior customer service experience preferred.
• Strong organizational skills with the ability to balance multiple tasks simultaneously while maintaining excellent attention to detail.
• Exhibits initiative, creativity, and resourcefulness, capable of prioritizing and completing tasks independently.
• Expert level verbal and written communication skills.
• Ability to handle sensitive information with discretion and to understand and adhere to all requirements related to information security, privacy, and confidentiality at all times.

Physical Requirements

• Must be physically able to work a minimum of 24 hours per week in the office.
• Must be able to sit for a long period of time, which may include extensive use of personal computers and associated software.
• Must possess to ability to hear, see, and speak.
• Must be able to stand, sit, walk, use repetitive small motor activity, use hands and fingers, and reach with hands and arms, stoop, kneel and ascend or descend stairs.
• Occasionally required to lift and carry up to 20 pounds.
• Perform with a high-energy level and ability to handle stress-related situations on a daily basis.
• Must have a valid state issued driver’s license and have the ability to operate a vehicle.
• Must be able to drive and travel unaccompanied in diverse weather conditions.